About Blick Rothenberg
Blick Rothenberg, part of the Azets Group, is a leading tax, accounting, and business advisory firm dedicated to delivering partner-led service and technical excellence. We are committed to nurturing a collaborative and inclusive culture that empowers our people to grow, thrive, and make a difference for our clients and each other.
We live our values — Collaboration, Authenticity, Respect, and Dynamism — in everything we do. We support flexible and hybrid working through our BRighter Working initiative, which enables team members to maintain a strong work-life balance while continuing to deliver exceptional client service.
The Role
We are seeking a 3rd Line Support Technician to join our internal support team. In this role, you will handle complex technical incidents, provide advanced infrastructure support, and contribute to the successful delivery of IT projects.
Key Responsibilities
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Resolve advanced issues escalated from 1st and 2nd line support.
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Maintain IT systems for high availability, performance, and security.
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Collaborate with Service Delivery and Project Managers to implement infrastructure upgrades.
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Provide guidance to junior team members and assist with training where required.
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Ensure system documentation is accurate and up-to-date.
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Stay informed of new technologies and contribute to continual service improvement.
What We’re Looking For
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Proven experience in 3rd line support or senior IT technical support.
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Strong knowledge of Microsoft Windows Server, Active Directory, Office 365, and Azure.
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Familiarity with virtualization, endpoint management, and network troubleshooting.
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Clear communicator and collaborative team player.
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Comfortable assisting with lower-tier support when necessary.
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Eagerness to learn and adapt in a fast-paced technical environment.
Why Join Us?
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Hybrid & Flexible Working – Work where it suits you best while delivering for clients.
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Learning & Development – We offer extensive training, coaching, and study support.
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Wellbeing Support – Including health insurance, pension, life assurance, and wellbeing resources.
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Career Pathways – Clearly defined progression routes to help you take control of your future.
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Inclusive Culture – We welcome people from all backgrounds and experiences.
About Azets
Blick Rothenberg is part of Azets, a top 10 UK accountancy group with over 6,500 professionals across the UK, Nordics, and the US. Being part of Azets gives us access to greater resources while maintaining our close-knit, partner-led approach.
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