Learning and Human Resources Manager

Job Category: Finance and Business
Job Type: Full Time
Job Location: England
Company Name: Bvlgari Hotel London

Overview

The uncompromising professional service, extraordinary locations, contemporary Italian design and superior craftsmanship, make Bulgari Hotels & Resorts the preeminent luxury hospitality brand worldwide. Bulgari Hotel London is located in Knightsbridge next to Hyde Park, being a haven of calm under a minute’s walk from landmarks such as Harrods and Sloane Street. Since opening in 2012 as the second property of Bulgari Hotels & Resorts, Bulgari Hotel London has set new standards amongst the luxury hotels of the British capital. Elegant contemporary architecture and Bulgari’s legendary flair for design are matched with authentic and impeccable service. Here design, service, and 85 generously proportioned rooms and suites are combined with unrivalled facilities, including The Bulgari Spa’s 25-metre swimming pool, 12 single treatment rooms including one private spa suite, a pioneering Workshop Gymnasium with on-site personal training team, a 47-seat Private Cinema, stunning Ballroom and unique cigar shop with sampling room. The Bulgari Lounge offers elegant all day dining featuring a new ‘Dolci’ experience and Afternoon Tea in the comfort and glamour of an Italian-style living room. Sette by Scarpetta, an independently operated restaurant located on the ground floor, is the first London location of LDV Hospitality’s Scarpetta Restaurant concept from New York City serving authentic Italian food with its own inimitable flair. Nolita Social lies beneath the restaurant, an underground bar and lounge that brings the energy of ‘the New York night’ to London with a heady mix of crafted cocktails, live music and DJs.

About the job

Join Bulgari Hotel London as an HR and Learning Manager, where you’ll play a pivotal role in shaping our team’s excellence and fostering a culture of continuous development.

This role brings insight and expertise to advise, influence and execute both the business and people objectives including identifying and executing strategic initiatives that will enable business performance i.e. talent management, engagement and performance. You will ensure that all HR requirements in the UK are met and understand the business beyond the HR function to ensure excellent results are achieved.

Key Responsibilities

  • Strategic HR Leadership: Align HR strategies with business objectives to support our luxury hospitality environment.
  • Talent Development: Design and implement comprehensive learning programs that enhance employee skills and service quality.
  • Performance Management: Develop and execute performance evaluation processes to ensure alignment with organizational goals.
  • Employee Engagement: Cultivate a positive workplace culture that reflects Bulgari’s values of authenticity, integrity, and excellence.

Qualifications

  • Proven experience in HR and Learning & Development, preferably within luxury hospitality.
  • Strong interpersonal and communication skills, with the ability to engage and inspire team members at all levels.
  • Demonstrated ability to develop and implement effective training programs.
  • Strategic thinker with a commitment to fostering an inclusive and high-performing work environment

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