About the University of Suffolk
The University of Suffolk is a dynamic and forward-thinking institution, combining the best aspects of traditional UK universities with a modern approach tailored to the needs of 21st-century students, employment, and entrepreneurship.
By fostering strong partnerships with charitable organisations, businesses, and research institutions, the university is building a robust network that enhances its projects and strengthens its reputation for world-class academic expertise.
As a key pillar of its local community, the University of Suffolk focuses on developing subject areas aligned with regional economic priorities, actively contributing to the county’s economic growth and innovation.
Learning & Teaching Librarian (Customer Services)
Permanent | Full-time | 37 hours per week (1.0 FTE)
Salary: Band 5 – £37,174 – £41,671 per annum
About the Role
The University of Suffolk Library is seeking a dedicated Learning & Teaching Librarian (Customer Services) to join our dynamic and supportive team. This permanent, full-time position plays a key role in developing subject-specific resources and support for learning and teaching across designated Schools and subject areas.
Responsibilities include:
- Designing and delivering face-to-face and online learning resources, workshops, and one-to-one support sessions focused on information and digital literacy.
- Leading the customer service provision within the library, ensuring an excellent user experience through evaluation, analysis, and process improvements.
- Managing and supporting the front-of-house team to maintain an efficient and welcoming library environment.
About the Team
Library & Learning Services sits within Student Success, at the heart of teaching, learning, and research at the University of Suffolk. We provide expert guidance and resources to support students throughout their academic journey, while also working closely with staff to enhance curriculum and pedagogy.
About You
We are looking for a qualified librarian with a passion for user experience and student engagement. The ideal candidate will:
- Be proactive and excited to work in a small, collaborative team.
- Have experience supporting both students and staff through learning resources and skills development.
- Be committed to enhancing the library experience, both physically and digitally, through evaluation and innovation.
- Demonstrate strong relationship-building skills across the university.
If you’re eager to make a positive impact on student learning and academic success, we’d love to hear from you! For an informal discussion about the role, please contact Graham Martindale (Head of Library & Learning Services) at g.martindale@uos.ac.uk.
Benefits
- Generous leave: 30 days plus bank holidays and university closure days.
- Flexible working policies.
- Competitive pension scheme (USS).
- Staff discounts at local amenities.
- Discounted Ipswich Fit membership (gyms, swimming, fitness classes, and racket sports).
- Up to 100% fee waiver for UoS staff studying an undergraduate or postgraduate course.
- Cycle to Work & Electric Vehicle salary sacrifice schemes.
- Wellbeing programs and staff recognition awards.
Key Dates
- Closing Date: Tuesday 11 March 2024
- Interview Date: Week commencing 24 March 2024 (In-person at the University of Suffolk campus, including a library tour and presentation)
We are committed to fostering a diverse and inclusive community and encourage applications from under-represented groups. Additionally, as part of our commitment to sustainability, we align with the United Nations Sustainable Development Goals (SDGs) and actively work towards a greener future.
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