Manager, Food Services

Job Type: Full Time
Job Location: England
Salary: 900 - £40
Company Name: John Lewis Partnership

Company Overview

Our Partnership is an ongoing experiment to find happier, more trusted ways of doing business, for the benefit of us all. We work together to create a successful business and a fairer, more sustainable future for Partners, customers, suppliers and communities. Our Partnership is owned entirely in trust by Partners which means we are more than employees; we share knowledge, power and profit. Our Purpose inspires our principles, drives our decisions and acts as our guide.

Key Responsibilities

  • Shared overall responsibility of the management of the FOH team
  • Planning, prioritisation, set up and delivery of the food service operation in all areas of the hotel, to include functions, outdoor catering events and seasonal operations.
  • Designated Premises Licence holder and having overall responsibility for complying with legislation, employment law, regulations, food standards, drinks service behind the bar
  • Risk assessments, weekly equipment checks, making sure the maintenance issues are reported.
  • Minimising hotel costs and waste
  • Maintaining and exceeding levels of customer service
  • Achieve profit targets by controlling food costs, minimising wastage and exploiting all appropriate efficiencies
  • Oversee and provide input on the daily hotel operations as a vital member of the hotel leadership team.
  • Acting as Duty Manager where required.

Essential Skills/experience You’ll Need

  • People management experience
  • Extensive food and beverage industry experience (at least five years).
  • Proven ability to lead and motivate teams.
  • Strong communication and organisational skills.
  • Customer service expertise.
  • In-depth knowledge of food and beverage menus, inventory management, and cost control.
  • Proficient in problem-solving.
  • Understanding of profit and loss accounts.
  • Commercial awareness.
  • Ability to work with various computer systems (finance, hotel booking, personnel, etc.).
  • Ability to interpret and enforce food safety and health and safety regulations.
  • Hospitality sector experience.
  • Strong organisational and planning skills.

Desirable Skills/experience You May Have

  • Food Safety Level 3, Understanding of HACCP
  • A Personal licence

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