Manager, People

The Manager of People is responsible for overseeing the daily operations of the People Department, providing leadership and guidance to the team while supporting the Director of People across a wide range of human resource functions and resort initiatives. This role serves as a hands-on business partner, helping to align HR strategies with organizational goals and fostering a positive and productive workplace culture. The ideal candidate will bring a proactive mindset, strong mentoring abilities, and a collaborative spirit to support company objectives and uphold core values.

Key Responsibilities

• Oversee day-to-day activities within the People Department, ensuring smooth and effective operations.

• Provide consistent training, support, and development to the People Department team.

• Cultivate professional yet approachable relationships with team members and associates at all levels.

• Manage associate relations documentation and conduct workplace investigations in coordination with the Director of People.

• Ensure the confidentiality of sensitive HR information and maintain compliance with company policies and employment laws.

• Administer employee benefits and manage leave of absence cases (ADA, FMLA, USERRA, personal leave, etc.), including all required documentation.

• Plan and coordinate associate recognition programs on a quarterly basis in collaboration with the People Team.

• Serve as a lead trainer during new hire orientations and actively participate in onboarding programs.

• Communicate clearly and effectively to coach, guide, and support associates and managers across departments.

• Utilize human resource information systems (HRIS) for accurate data management and to generate payroll and benefits reports.

• Attend and participate in weekly leadership meetings; may be required to deliver presentations.

• Demonstrate advanced proficiency in Microsoft Office Suite—Word, Excel, PowerPoint, Outlook—with daily use across functions.

Qualifications

• 4–6 years of progressive HR experience, including a minimum of 3 years in a leadership capacity.

• Bachelor’s degree in Human Resources, Business, or related field (or equivalent: 2 years of HR work experience per 1 year of education).

• Broad HR expertise spanning employee relations, benefits and compensation, compliance, training, and recruitment.

• Proven experience in handling complex employee relations issues, including investigations, coaching, and dispute resolution.

• PHR/SPHR certification or a Master’s degree is strongly preferred.

• Experience in the luxury hospitality industry is highly desirable.

• Familiarity with Workday HRIS is a plus.

• Willingness to travel as needed.

Compensation

• Salary Range: $68,500 to $86,000
  This represents the expected base pay for the position, exclusive of other forms of incentive compensation such as bonuses, commissions, or gratuities.

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