Marketing Communications Coordinator

Job Purpose

We’re seeking a dynamic, detail-oriented Marketing Communications Coordinator to lead and refine our brand voice across all customer-facing channels. This role is ideal for a strong communicator who thrives in a fast-paced environment, has a passion for content strategy, and knows how to craft compelling stories that drive engagement—especially through email marketing.

You’ll report directly to the Director of Marketing and collaborate closely with the creative, digital, and eCommerce teams to execute campaigns that elevate our brand, deliver performance, and foster meaningful customer connections.

Essential Responsibilities

Own and Evolve Brand Voice

• Maintain and evolve consistent brand tone and messaging across all channels

• Act as a brand voice champion in all internal and external content

Email Marketing

• Plan, write, and manage the organic email marketing calendar and campaigns

• Track and optimize performance metrics (open rate, CTR, conversions)

• A/B test subject lines, CTAs, and layouts to improve engagement

Content Generation

• Create on-brand copy for web, social, product storytelling, print, and more

• Support integrated marketing campaigns with high-impact content

Campaign Messaging

• Partner with designers and digital teams to develop campaign messaging and taglines

• Shape narratives that align with the brand and resonate with target audiences

Performance & Reporting

• Analyze organic email performance and provide actionable insights

• Track content effectiveness across channels and adjust strategy as needed

Required Qualifications

• Bachelor’s degree in Marketing, Communications, Journalism, or a related field

• 2–4 years of experience in marketing communications or a content-focused role

• Proven success writing for brand storytelling, campaigns, and email marketing

• Familiarity with platforms like Klaviyo, Mailchimp, or similar

• Strong grammar, editing, and proofreading skills

• Excellent organizational and project management abilities

• Highly collaborative and detail-oriented with a creative mindset

Preferred Qualifications

• Experience in luxury retail, home furnishings, or lifestyle brands

• Working knowledge of SEO best practices

• Experience in content strategy or editorial planning

Working Conditions

• On-site position in a professional office setting

• Regular use of laptops, smartphones, and digital tools

• Collaborates with cross-functional teams across marketing and ecommerce

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