Job Overview
Lavinia Stamps is looking for a creative, organised, and digitally-savvy individual to join our team as a Marketing, Customer Service, and Social Media Assistant. You’ll play a key role in managing our social presence, engaging with our customer base, and supporting daily operations—including phone and order support.
Key Responsibilities
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Create and schedule engaging social media content across platforms
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Maintain consistent brand messaging for products, promotions, and events
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Assist with customer order queries and follow-ups
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Answer phones and process telephone orders
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Support the Customer Service Manager in day-to-day tasks
Required Skills & Experience
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Excellent written and visual communication skills
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Strong organisational and planning abilities
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High attention to detail
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Capable of working independently and collaboratively
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Proficient in Microsoft Excel
Desirable Attributes
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Interest in crafts, stamping, or creative hobbies
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Experience in a creative or product-based business
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Background in influencer outreach or online community engagement
Benefits
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Casual dress
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Employee and store discounts
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On-site parking
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