Job Description
H-E-B is hiring Part-Time Food Service Representatives in McAllen, TX! Join a fast-paced, people-first environment where you’ll help prepare, package, and merchandise fresh food while delivering exceptional customer service.
As a Food Service Rep, you’ll support the Bakery, Deli, and Prepared Foods departments by keeping displays fresh, rotating inventory, and ensuring food safety standards are met—all while putting customers first.
This role is perfect for someone energetic, service-minded, and eager to grow in a Partner-owned company that values hard work, innovation, and community.
What You’ll Do
Customer Service
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Greet and assist customers with orders and product questions
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Take in-person and phone orders
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Offer product recommendations using suggestive selling techniques
Food Prep & Merchandising
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Slice, package, label, and rotate food items
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Maintain displays and cull expired or poor-quality products
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Operate basic food service equipment and maintain sanitation standards
Sales & Inventory
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Use inventory systems and Fresh Production Planner (Deli)
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Record shrink and production for planning (Bakery)
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Assist in catering prep and manage special orders
Food Safety
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Sanitize cases and equipment
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Follow H-E-B safety and sanitation protocols
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Ensure temperature control and proper product storage
Qualifications
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Must be 18+ years old
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High school diploma or equivalent
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Completion of food safety and sanitation training upon hire
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Strong customer service and communication skills
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Ability to read, write, plan, and organize tasks
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Familiarity with basic retail technology (labeling machines, scales, etc.)
Department-Specific Physical Requirements
Bakery
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Frequently stand, walk, reach, and bend
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Occasionally lift up to 70 lbs
Deli
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Frequently stoop, stand, and handle equipment
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Occasionally lift up to 65 lbs
General
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Ability to work in hot, cold, or wet environments
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Fast-paced and customer-facing tasks requiring attentiveness and energy
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