Medical Assistant

Medical Assistant

Patient Care Responsibilities

• Record manual vital signs and conduct system reviews in the electronic medical record (EMR).

• Administer immunizations, injections, and oral medications to patients across all age groups, following provider orders or standing protocols.

• Conduct point-of-care testing and assist providers during diagnostic procedures and therapeutic interventions.

• Monitor and document patient responses to treatments as needed.

• Perform phlebotomy and prepare lab work and specimens as directed by the provider.

• Process lab samples, swabs, and other specimens.

• Educate patients on self-care and preventive health under provider guidance.

• Track patient follow-up needs, such as preventive screenings, diagnostic testing, and specialist referrals.

• Coordinate care by facilitating outreach to patients and specialists, closing care gaps, obtaining medical records, and collaborating with disease and case management programs when necessary.

Clinic Operations

• Manage patient flow to ensure efficient care delivery within the clinic.

• Prepare and set up exam and procedure rooms based on visit requirements.

• Handle multi-line phone systems and manage email correspondence with professionalism; assist at the front desk when needed.

• Conduct inventory management for clinical and dispensary supplies, placing orders as necessary.

• Represent the clinic in external communications (e.g., scheduling, registration, and patient interactions).

• May be required to travel to other clinic locations or off-site events.

Compliance & Safety

• Perform and document quality assurance (QA) controls accurately.

• Adhere to infection control and safety protocols, including universal precautions.

• Safeguard patient information in accordance with HIPAA regulations.

• Maintain documentation standards in compliance with internal policies and medical record audit requirements.

• Support organizational quality improvement initiatives and follow OSHA and CLIA regulations.

Team Collaboration

• Engage in daily team huddles and meetings to discuss priorities and care plans.

• Participate in staff training, orientation, ongoing competency assessments, and professional development.

• Collaborate with team members to meet clinic performance metrics and client expectations.

• Exhibit flexibility with shift assignments and clinic needs.

• Perform additional duties as assigned.

Additional Qualifications

• Proficient in sterile/aseptic techniques and exam/procedure room preparation.

• Knowledge of instrument sterilization and autoclaving procedures.

• Ability to support office-based clinical procedures.

• Competent in providing immunizations for all age groups.

• Prior experience with electronic medical records (EMR) is required.

Education & Experience

• High School Diploma or GED required.

• Certified Medical Assistant (CMA) credential at time of hire where required (AAMA preferred).

• Phlebotomy certification required within 90 days of hire where applicable.

• Graduate of an accredited medical assistant program.

• Minimum of 2 years of experience, preferably in primary care or urgent care.

• Bilingual Spanish/English is a plus.

Employee Health Requirements

• Proof of Hepatitis B vaccination or immunity.

• Proof of a negative TB test within 90 days prior to start date.

• Current CPR (BLS) certification required before hire and maintained thereafter.

• Annual influenza and COVID-19 vaccinations in accordance with company policy.

Compensation:
$20 – $24.50 per hour + bonus eligibility

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