Company Overview
Psychological Pathways has been providing outpatient psychological and psychotherapeutic services to Central and Northern Arizona for over 40 years. We operate through an integrated, insurance-based model and are known for compassionate care and operational excellence.
We are currently seeking a reliable and experienced Medical Revenue (Accounts Receivable) Specialist to join our Phoenix Billing Team. This full-time role is ideal for someone with a strong background in medical billing, revenue cycle management, and payment reconciliation.
Key Responsibilities
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Process electronic and paper remittances, including denials, patient portions, adjustments, and contractual allowances
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Reconcile daily deposits from multiple bank accounts against receivable records
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Resolve unposted items from electronic remittance advices (ERAs)
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Post insurance and patient payments accurately and timely
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Enter adjustments, discounts, and manage recoupments as needed
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Identify and report billing discrepancies or process inefficiencies
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Maintain up-to-date knowledge of insurance guidelines and payer changes
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Communicate effectively with payers, patients, and internal staff
Qualifications
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High school diploma or GED required
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2+ years of medical or behavioral health billing experience, particularly in payment and account reconciliation
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Strong knowledge of insurance denials, appeals processes, HCPCs, CPT, and diagnosis coding
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Proficient in using EMR and billing systems
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Skilled in Microsoft Excel and general MS Office tools
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Ability to handle high volumes of data with accuracy and independence
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Excellent communication and organizational skills
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Experience working with insurance carriers and external payers
APPLY