Join EMPClaims, a recognized leader in Revenue Cycle Management, as a Medical Billing Account Manager. As a Medical Billing Account Manager, you’ll work directly with healthcare clients and oversee end-to-end billing processes to ensure timely, accurate revenue operations. This remote role offers career growth, a competitive compensation package, and the opportunity to collaborate with a global billing team while managing key client relationships.
Responsibilities of a Medical Billing Account Manager
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Act as the primary point of contact for assigned clients, ensuring strong communication and trusted partnerships.
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Oversee charge entry, posting, AR management, and ensure all billing work is completed accurately and on schedule.
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Work closely with patients to resolve billing or payment issues effectively.
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Collaborate with the offshore billing team to maintain workflow efficiency and service quality.
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Prepare, review, and deliver end-of-month financial and RCM reports to clients.
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Manage onboarding of new accounts, including EDI setup, payment posting, and provider details.
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Develop and maintain Standard Operating Procedures (SOPs) for each client account.
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Provide proactive solutions, address client concerns, and suggest process improvements to enhance RCM performance.
Qualifications for the Medical Billing Account Manager Role
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6–10 years of experience as a medical billing manager, office manager, or RCM manager in a medium to large medical practice or billing company.
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Strong knowledge of Revenue Cycle Management (RCM) processes including credentialing, patient intake, prior authorizations, coding, billing, AR, and reporting.
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Proficiency in Microsoft Excel and ad-hoc reporting.
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CPC or CCS certification preferred but not required.
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Familiarity with EHR platforms such as eClinicalWorks, AdvancedMD, Kareo, AthenaHealth, or AllScripts is a plus.
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Excellent communication, leadership, and client management skills.
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Strong problem-solving abilities with a focus on quality and efficiency.
Why Join EMPClaims as a Medical Billing Account Manager
EMPClaims is one of the Top 10 RCM vendors in the U.S., offering stability, career growth, and a collaborative remote work environment. As a Medical Billing Account Manager, you’ll play a key role in ensuring billing accuracy, maintaining client satisfaction, and optimizing operational workflows for long-term success.