About the Role
Rising Hope is seeking a compassionate and detail-oriented Billing Coordinator to join our expanding team in Sioux Falls / Rapid City. This role is vital in delivering an exceptional financial experience to our clients by overseeing accurate and efficient billing operations. You’ll work closely with clients, providers, and insurance companies to manage claims, track payments, and resolve billing inquiries with professionalism and empathy.
This position is ideal for someone who thrives in a team environment, has a strong grasp of healthcare billing, and is motivated to grow in a supportive and purpose-driven workplace.
Position Details
-
Schedule: 35–40 hours per week (Monday to Friday, Day Shift)
-
Work Setting: In-person
-
Relocation Required: Yes – Must be able to relocate to Sioux Falls, SD before starting
Benefits
-
Medical stipend (toward health, dental, etc.)
-
Paid holidays and PTO (Paid Time Off)
-
401(k) with employer matching
-
Supportive, mission-driven workplace
Key Responsibilities
-
Process and submit insurance claims; follow up on outstanding payments
-
Verify insurance coverage, benefits, and client eligibility
-
Respond to client inquiries regarding billing and balances
-
Post payments, reconcile accounts, and issue statements/invoices
-
Handle claim denials and reprocess as needed
-
Manage accounts receivable and maintain billing logs
-
Set up and monitor client payment plans
-
Ensure all billing practices comply with HIPAA and internal policies
-
Maintain accurate records using EHR system (TherapyNotes)
-
Collaborate with therapists and intake staff for billing accuracy
-
Stay updated on CPT/ICD-10 coding and payer policy changes
Requirements
-
High school diploma or GED required; Associate’s degree preferred
-
2–4 years of healthcare billing/collections experience preferred
-
Familiarity with TherapyNotes or similar EHR systems
-
Knowledge of billing codes, CPT, ICD-10
-
Excellent communication, organizational, and analytical skills
-
Strong attention to detail and ability to multitask
-
Experience in mental or behavioral health settings is a plus
-
Compassionate, team-oriented, and process-improvement mindset
How to Apply
Ready to make a difference and grow with us?
Please email your resume to jill@risinghope.com and complete the written interview form at:
https://forms.gle/hxczt5KkZmG9JBGP9
APPLY