Who We Are
Planned Parenthood Association of Utah (PPAU) is a nonprofit leader in sexual and reproductive healthcare, advocacy, and education. With six health centers across Utah, we provide high-quality, affordable care to people of all genders, orientations, and backgrounds.
At PPAU, care is more than the services we deliver—it’s how we show up every day with compassion, respect, and a commitment to empowering our communities.
About the Role
We’re hiring a Medical Billing Associate to support our Revenue Cycle Management team. In this role, you’ll process third-party insurance claims, manage accounts receivable, and ensure efficient billing operations that allow PPAU to continue providing life-changing care.
If you’re detail-oriented, organized, and motivated to make an impact in healthcare, this is the opportunity to bring your skills to a mission-driven organization.
Pay: $21.50–$22.50/hour DOE + $1.00/hr increase for Spanish proficiency
Key Responsibilities
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Prepare and submit third-party billing (Medicaid, private insurance, and other payers).
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Post payments received and reconcile accounts daily.
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Monitor unpaid claims; re-bill or follow up as needed.
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Apply CPT and ICD-10 coding accurately.
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Manage EOB balances, deposits, patient refunds, and bad debt adjustments.
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Generate and send Responsible Collections statements bi-weekly.
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Respond promptly to patient billing inquiries with empathy and accuracy.
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Negotiate payment schedules when needed.
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Collaborate with clinical staff to resolve issues and improve workflows.
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Support revenue cycle data analysis and recommend process improvements.
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Maintain strict confidentiality under HIPAA and PPAU policies.
What We’re Looking For
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High School diploma or equivalent (required).
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1+ years of accounting or billing experience and/or related education.
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Experience with EHR systems and clearinghouse billing preferred.
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NextGen or Epic experience a plus.
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Spanish fluency highly valued (additional $1.00/hour after proficiency test).
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Strong attention to detail, problem-solving, and communication skills.
Compensation & Benefits
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$21.50–$22.50/hour DOE (+$1.00/hr Spanish differential).
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Medical, dental, and voluntary vision coverage.
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Company-paid life insurance and disability coverage.
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403(b) retirement plan with 4% employer match.
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Generous PTO + 13 paid holidays.
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Paid parental leave (8 weeks at 100% after 1 year).
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Pet insurance, accident & critical illness coverage.
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Uniform allowance + free CALM subscription.
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Employee Assistance Program (EAP).
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A supportive, mission-driven workplace culture.
Why Work at PPAU?
At PPAU, every role contributes to something bigger: expanding access to essential healthcare and empowering individuals to make informed choices. As a Medical Billing Associate, your work ensures patients can continue receiving the care they need.
We are an equal opportunity employer committed to diversity, equity, inclusion, and access. We encourage applications from people of all backgrounds and identities. Reasonable accommodations are available upon request.