We are seeking a dedicated Medical Billing Refunds Specialist to manage accurate refunds to insurance companies and patients. The ideal Medical Billing Refunds Specialist will coordinate with attorneys, no-fault insurers, worker’s compensation providers, and the Veterans Administration to ensure all refund requests are handled efficiently. This remote, full-time position offers the opportunity to contribute to a leading healthcare distributor while maintaining high standards in billing accuracy and client service.
Responsibilities
As a Medical Billing Refunds Specialist, you will be responsible for ensuring all refund processes are accurate, timely, and compliant. Your duties include receiving and processing refund requests from insurance companies and patients, posting and recording refunds efficiently, communicating with attorneys, no-fault insurers, worker’s compensation, and the VA, and acting as a brand ambassador for Digitech to maintain client trust and satisfaction.
Essential Duties
In this role, the Medical Billing Refunds Specialist ensures smooth financial operations within the revenue cycle. You will review and handle pending issues, faxes, and correspondence professionally, complete assigned tasks promptly as directed by the Refunds Department Manager, and collaborate with internal teams and external partners to resolve inquiries.
Skills & Qualifications
To succeed as a Medical Billing Refunds Specialist, candidates should have cash posting or refund handling experience, strong mathematical and computer skills (including dual-monitor proficiency), the ability to read and interpret Explanations of Benefits (EOBs), and the capacity to work under deadlines while maintaining professionalism.
Personal Attributes
The ideal Medical Billing Refunds Specialist is dependable, punctual, and accountable. You should be comfortable asking questions and learning quickly, able to multitask under pressure, and collaborative while maintaining a professional demeanor with clients and colleagues.
Company Overview
Sarnova is a leading national specialty distributor of healthcare products in EMS and respiratory markets. Operating through brands like Tri-anim Health Services, Bound Tree Medical, EMP, Cardio Partners, and Digitech, we are industry leaders in revenue cycle management. Our mission is to partner with those who save and improve patients’ lives, and we are committed to fostering an inclusive, diverse workplace where employees can bring their authentic selves to work.
Benefits & Employment Information
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Competitive salary based on experience
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Comprehensive benefits package including a 401(k) plan
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Remote, full-time work opportunity
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Equal Opportunity Employer (EEO/M/F/Veterans/Disabled)
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