NTT DATA is hiring a Remote Claims Processing Associate to support healthcare claims for its clients. This role involves processing professional claim forms, reviewing policies and benefits, and ensuring compliance with HIPAA and confidentiality standards. As a Remote Claims Processing Associate, you’ll adjudicate claims, sustain productivity targets, and contribute to client satisfaction while working in a structured, fast-paced environment. With opportunities to grow professionally at one of the world’s leading IT and business services companies, this is an excellent career step in healthcare operations.
Why Join as a Remote Claims Processing Associate at NTT DATA?
As a Remote Claims Processing Associate, you’ll gain hands-on experience in healthcare claims processing with a global leader in technology and business services. You’ll be responsible for accurate claims adjudication, troubleshooting issues, and ensuring compliance with strict quality standards. This role offers stability, growth potential, and the opportunity to contribute to NTT DATA’s mission of driving client success through innovation and operational excellence.
Key Responsibilities of a Remote Claims Processing Associate
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Process professional healthcare claim forms filed by providers.
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Review policies, benefits, and calculate payable claim amounts.
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Ensure compliance with HIPAA, confidentiality, and company regulations.
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Adjudicate claims within turnaround times and client-defined workflows.
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Maintain accuracy and quality scores above performance targets.
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Resolve priority claims received via emails and ensure timely responses.
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Support productivity and efficiency to meet service-level agreements (SLAs).
Qualifications for Remote Claims Processing Associate
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1–3 years of hands-on experience in healthcare claims processing.
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High school diploma or GED required.
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Strong computer navigation skills across multiple systems and screens.
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Knowledge of MS Office (Word, Excel, Outlook).
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Ability to work 7 am – 4 pm CST remotely (training required on-camera).
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Effective troubleshooting, time management, and professional communication skills.
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Preferred: Familiarity with Amisys or Xcelys.
Compensation and Benefits
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Hourly pay starting at $18.00 (with potential incentives).
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Stable W-2 role through NTT DATA.
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Career growth within a $30B global leader serving Fortune 100 clients.
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Inclusive workplace with equal opportunity policies and diverse teams.
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