About the Role
We are seeking two experienced Medical Collectors to join our remote team supporting long-term acute care hospitals (LTACHs) and outpatient services. In this role, you will manage the full cycle of medical collections, claims follow-up, and reimbursement processes while working independently in a productivity-driven environment.
Key Responsibilities
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Manage full claims lifecycle: follow-up, re-billing, appeals, edits, adjustments, and collections.
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Communicate with payers, government agencies, providers, and patients to resolve outstanding balances.
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Review Explanation of Benefits (EOBs) and remittance advice to address denials.
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Process manual and electronic billing submissions.
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Use templates to submit appeals and track outcomes.
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Analyze reimbursement issues and calculate expected payments based on contracts and fee schedules.
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Document all activity and maintain up-to-date claim statuses.
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Handle an average caseload of 18–20 claims per day.
Must-Have Qualifications
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2+ years of medical collections experience.
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Strong hands-on knowledge of UB-04 billing forms.
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Background in hospital inpatient (IP) or outpatient collections.
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Familiarity with payer reimbursement processes and fee schedules.
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Understanding of denial codes, contractual adjustments, and appeals.
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Experience using Wellsky and HMS.
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Proficiency in basic Excel functions.
Nice-to-Have Skills
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LTACH collections experience.
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Strong math and analytical skills.
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Ability to identify and track claim trends.
Ideal Candidate Profile
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Stable work history (not a “job hopper”).
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Reliable, punctual, and interested in long-term growth.
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Self-motivated and able to manage workload independently.
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Strong communicator who can clearly explain collections expertise.
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Committed to training—no time off during the first 90 days.
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Team-oriented with a positive, drama-free attitude.
Benefits & Perks
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Medical, Dental, and Vision insurance
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401(k) retirement plan
About the Company
We are a centralized revenue cycle team supporting long-term care and rehabilitation facilities across Texas. Our mission is to maximize reimbursement outcomes through efficient claims resolution, proactive denial management, and detailed trend analysis.
Addison Group is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with applicable laws.