Company Overview
Healthcare Outsourcing Network, L.L.C. is a national revenue cycle management firm headquartered in Lakewood, Colorado. The company exclusively services healthcare providers and specializes in:
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Self-pay early-out programs
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Insurance follow-up
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Patient care call/verification programs
By focusing on telephone contact with patients and third-party payers, the company increases cash flow, improves patient satisfaction, and reduces account days in A/R. Using the latest technology and a patient-friendly approach, Healthcare Outsourcing Network maximizes recoveries for its clients.
Position Summary
The Medical Insurance Representative handles medical billing, insurance follow-up, appeals, and ensures accurate payment and account resolution. This role requires professionalism, strong communication skills, and the ability to represent the company effectively while working independently or as part of a team.
Key Responsibilities
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Handle medical billing, follow-up, and appeals.
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Obtain payments and resolve account issues accurately.
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Communicate effectively with stakeholders at all levels.
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Perform payer calls and use portals to manage accounts.
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Work independently while meeting established goals.
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Maintain accurate and thorough documentation of work assignments.
Qualifications
Required:
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Proficiency in Epic, Meditech, or Cerner systems.
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Excellent phone and customer service skills.
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Professional and hospital billing experience.
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Ability to work independently and as part of a team.
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High-speed internet and a quiet workspace.
Preferred:
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Medicare billing experience.
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Experience filing medical insurance appeals.
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ICD-10 coding knowledge.
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Bilingual skills (optional but a plus).
Work Environment & Process
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Initial interviews conducted via Spark Hire video platform.
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Remote work from a quiet, distraction-free environment.
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Flexible communication with clients and team members to meet performance goals.