Member Services Representative

Job Type: Remote
Job Location: United States
Company Name: Revere Medical

About the Job
At Revere Medical, we are dedicated to providing care you can trust, outcomes you deserve, and a future you can count on. Guided by our commitment to improving patient outcomes, we empower providers to deliver exceptional, patient-centered care that strengthens communities.

Is This You?

  • Motivated by helping people and guiding them through their treatment plans?

  • Committed to improving patient outcomes?

  • Skilled in clear, compassionate communication?
    If so, we’d love to meet you.

What You’ll Do

  • Answer inbound patient calls in the Primary Care Call Center and gather necessary details.

  • Manage scheduling preferences for practices and providers.

  • Coordinate with staff and providers on patient care and insurance eligibility.

  • Schedule and confirm appointments with accuracy.

  • Document timely, accurate information in the EMR system.

  • Communicate clearly with patients about after-care plans.

  • Act professionally while treating patients, colleagues, and leadership with respect.

Requirements

  • Knowledge of healthcare services, medical terminology, and insurance coordination.

  • Strong communication, organizational, and time management skills.

  • Must be able to work EST hours.

  • Remote flexibility with ability to commute to corporate offices in Nashville, TN, or Westwood, MA.

Benefits We Offer

  • Premium medical coverage with exclusive Revere discounts.

  • Company-funded HSA, plus dental & vision plans.

  • 401(k) with company match.

  • Company-paid life insurance.

  • Vacation Exchange Program for added flexibility.

  • Additional perks that support your health and well-being.

Why Work at Revere Medical?
We revitalize clinics with the tools, resources, and support they need to deliver personalized care. By joining our team, you’ll play a key role in strengthening communities while enjoying competitive benefits and career support.

Revere Medical is an Equal Opportunity Employer, welcoming applicants of all backgrounds, abilities, and experiences.


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