Job Description
Are you an organized and detail-driven Mortgage Administrator ready to make a meaningful impact in the financial services industry? We are looking for a committed Mortgage Administrator to join our growing team in Surrey. This full-time, primarily office-based role (with some remote flexibility) is perfect for someone passionate about helping clients achieve homeownership. You’ll support the mortgage journey from application through to completion, working closely with lenders, clients, and legal professionals. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering top-quality service, this opportunity could be your next career step. Offering £30,000–£33,000 per year, plus bonuses and benefits.
Key Responsibilities of a Mortgage Administrator
As a Mortgage Administrator, you’ll handle essential tasks that keep mortgage applications moving and clients supported.
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Communicate with lenders and insurers to track application progress
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Respond to client emails and calls with professionalism and warmth
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Submit accurate mortgage and protection applications
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Review and organize client documents for approval
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Guide clients from application through completion
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Coordinate with conveyancers, solicitors, and estate agents
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Provide regular application updates to clients
Skills & Qualities Needed for a Successful Mortgage Administrator
To excel as a Mortgage Administrator, you should be organized, proactive, and an excellent communicator.
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Financial services experience, especially mortgages
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Strong attention to detail and problem-solving mindset
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Self-motivated, resilient, and eager to meet deadlines
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Excellent team collaboration skills
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Clear and confident communication (written and verbal)
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Proficiency with Microsoft Office and Adobe
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Professional integrity and trustworthiness
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Adaptability and a growth mindset
Why Join Us as a Mortgage Administrator?
As a valued Mortgage Administrator, you’ll be part of a company that nurtures talent and invests in your success.
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Competitive salary: £30,000 – £33,000 + bonus
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Growth and development opportunities
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Company pension scheme
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Life cover & private medical insurance
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Free on-site parking
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Supportive team culture in a thriving business
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