Zayo is a global leader in mission-critical bandwidth, providing advanced network infrastructure solutions to the world’s most innovative companies. With a 141,000-mile network spanning North America and Europe, Zayo powers industries like media, finance, healthcare, and technology through dark fiber, Ethernet, private data networks, wavelengths, and dedicated Internet access. We’re seeking a Network Engineer III – Private to design, plan, and deliver high-performance network services supporting large-scale projects and enterprise customers.
About the Role
The Network Engineer III – Private is a mid-senior level engineering position focused on circuit design, network delivery, and technical leadership. This role involves designing and implementing managed wavelength and data services, supporting complex customer projects, troubleshooting network issues, and collaborating with multiple internal teams. The ideal candidate has a strong foundation in network engineering, optical transport, and routing protocols, along with experience mentoring peers and driving project success.
Key Responsibilities
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Plan, design, and fulfill orders for Zayo’s network products, focusing on growth services and complex circuits.
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Support service activation and field technicians during pre-build, turn-up, and post-installation troubleshooting.
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Engineer and design transport and facilities to meet technical circuit requirements.
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Maintain accurate order records in Salesforce and MSS; provide timely status updates for stakeholders.
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Work with vendor partners to validate technical specs, hardware/software interoperability, and delivery timelines.
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Provide technical direction for circuit design and troubleshooting; resolve complex provisioning issues.
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Manage multiple high-priority projects with tight deadlines, ensuring customer commitments are met.
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Support escalations, contribute to network projects, and participate in standards development when needed.
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Stay current on evolving network technologies and cross-train with peers.
Required Skills & Qualifications
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Strong knowledge of network QoS, IP routing, Ethernet switching (802.11q, 802.11p, 802.3af), and tagging mechanisms.
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Proficiency with routing protocols such as OSPF, BGP, MPLS; understanding of Ethernet, TCP/IP, and wavelength/packet services.
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Hands-on experience with optical transport platforms including Ciena, Infinera, Nokia, and ADVA.
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Excellent verbal and written communication skills with the ability to manage customer escalations and deadlines.
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Proficient in Microsoft Office, Google Workspace, and project management software.
Education & Experience
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Bachelor’s degree in a technical discipline or equivalent experience (Master’s preferred).
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Minimum 5 years of telecommunications and/or data networking experience.
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Optical Link Engineering experience with Infinera, Ciena, Nokia DWDM platforms.
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Required Metasolv/M6 database experience.
Compensation & Benefits
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Base Salary Range: $77,100 – $118,600 USD annually.
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Eligibility for discretionary incentive or sales incentive plans.
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Comprehensive benefits including health, dental, and vision insurance.
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401(k) retirement savings plan.
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Generous PTO and paid parental leave.
Why Join Zayo
At Zayo, you’ll be part of a team driving global digital transformation. We foster a culture built on trust, teamwork, and innovation—empowering you to grow your skills and make an impact in the telecom infrastructure industry.
Equal Employment Opportunity Statement
Zayo is proud to be an equal opportunity employer, committed to creating an inclusive and equitable workplace. We prohibit discrimination or harassment based on any legally protected status.