Job Description
Join H-E-B in New Braunfels as a Perishable Representative and become part of a team that values energy, commitment, and great customer service. Whether you’re packaging fresh produce or helping customers with their selections, your contributions will help keep our store well-stocked, safe, and running smoothly.
At H-E-B, we believe in putting People First. Once you’re eligible, you’ll also become a Partner-Owner in the company, which means your hard work and passion will contribute directly to the success and growth of the business.
Responsibilities
Customer Service
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Deliver outstanding customer service in-person and over the phone
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Take and process customer orders
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Assist customers in selecting products and answering their questions
Food Service
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Prepare, package, and merchandise fresh product daily
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Slice, label, and rotate perishable items
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Use tools like the Telxon scanner for production
Sales
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Effectively merchandise products
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Use suggestive selling techniques to meet customer needs
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Make announcements to promote freshly prepared items
Sanitation / Food Safety
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Sanitize cases and prep areas
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Maintain equipment
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Follow food safety guidelines and departmental SOPs
Department-Specific Roles
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Aguas: Prepare fresh-cut fruits and specialty drinks
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Floral: Design arrangements and execute merchandising programs
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Market: Cut, prepare, and package meat; operate processing equipment
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Produce: Stock, wrap, price, and rotate produce; assist floral department
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Seafood: Handle fish/shellfish; weigh, price, and maintain freezers
Minimum Qualifications
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Minimum age: 18
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High school diploma or equivalent
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Completion of H-E-B Orientation and Safety Training
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Ability to thrive in a fast-paced environment
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Strong communication, customer service, and organizational skills
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Basic computer knowledge (Telxon, ACR, label machines)
Physical Requirements
Market:
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Constant reaching at waist
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Frequent standing, walking, pushing/pulling
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Occasionally lift up to 90 lbs or more
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Exposed to cold, wet, ambient temperatures
Seafood:
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Constant reaching and grasping
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Frequent exposure to wet, cold conditions
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Occasionally lift 50 lbs or more
Note: Always lift within your safe limits. Break down heavy boxes or ask for help.
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