NMC Cyber Incident Management Lead

Job Description

Join the Police Digital Service as an NMC Cyber Incident Management Lead

Are you a cybersecurity professional seeking a leadership role? The Police Digital Service is hiring an NMC Cyber Incident Management Lead to oversee cyber incident coordination and reporting within the National Management Centre (NMC). As an NMC Cyber Incident Management Lead, you’ll manage a team of Cyber Incident Leads, ensuring the continuous improvement of incident management processes and technologies. This pivotal role supports 24/7 police operations, providing threat detection and response capabilities to manage risks across national and local digital infrastructures.

Key Responsibilities of the NMC Cyber Incident Management Lead

• Coordinate and report on cybersecurity incidents within the NMC, addressing quality and service delivery issues.

• Lead and manage the Cyber Incident Leads team.

• Develop and enhance the Incident Management Service, focusing on People, Processes, and Technology.

• Advance key service deliverables, including Incident Response Planning and Cyber Incident Exercising.

• Design and facilitate cyber incident exercises for clients.

• Allocate resources for incident coaching and exercises to bolster client response capabilities.

• Engage with senior stakeholders to communicate team performance and value through reports and presentations.

• Collaborate with NMC teams and external partners as needed.

• Ensure timely scheduling and execution of Post Incident Reviews.

• Maintain on-call rotations and provide support when necessary.

• Uphold the quality and standards of all NMC Incident Management outputs.

• Act as a deputy for the Cyber Detect and Response Manager, reporting directly to the NMC Director and senior stakeholders.

Essential Qualifications for the NMC Cyber Incident Management Lead

• Proven experience in a managerial role within a commercial setting, focusing on incident management.

• Track record of team performance management.

• Background in security environments.

• Expertise in senior stakeholder management and complex issue resolution.

• Ability to foster a robust Incident Management culture in operational settings.

• Proactive engagement in strategic activities to enhance incident management readiness.

• Passion for cybersecurity and continuous team improvement.

• Self-motivated with the ability to work independently.

• Demonstrated innovation in service evolution.

• Strong multitasking, prioritization, and time management skills.

• Excellent interpersonal and professional communication skills.

• Proficiency in Microsoft Office applications.

• Capability to translate technical jargon into clear, understandable language.

Desirable Skills for the NMC Cyber Incident Management Lead

• Experience in high-paced operational security environments.

• Proficiency in stakeholder engagement and management.

• Strong written and verbal communication abilities.

• Relevant certifications in Security or Incident Management.

Why Join the Police Digital Service?

• 28 days of annual leave plus bank holidays, increasing to 30 days after 5 years.

• Flexible working hours within core hours of 8 AM to 6 PM, Monday to Friday (37-hour week).

• Employee Assistance Program offering welfare benefits and retail discounts.

• Comprehensive pension scheme and life assurance cover.

• Access to remote GP, mental health, and physiotherapy consultations.

• Enhanced maternity and paternity pay with flexible return-to-work options.

• One paid day off annually for volunteering activities.

Working Arrangements

Benefit from hybrid working, combining in-person collaboration at our modern offices with the flexibility of working from home two days a week. Please note, in Q3 of 2025, the NMC will relocate to offices in the Wigan area.

 Diversity, Equity, and Inclusion

We are committed to equal opportunities for all, welcoming applications from individuals of diverse backgrounds, including Black, Asian, Minority Ethnic (BAME) candidates, and people with disabilities.

Application Details

All applicants must be eligible for NPPV3 and SC clearances. Successful candidates will require approved NPPV3 clearance before commencing employment with the Police Digital Service.

 Learn More and Apply

For additional information and to apply, please visit the Police Digital Service Careers page.

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