Job Title: Office Co-ordinator
Location: London
Salary: £26,000 per annum (pro rata)
Job Type: Full-Time, Permanent
Job Overview
Join Foxtons, London’s leading estate agency brand, as an Office Co-ordinator where you will play a crucial role in maintaining the smooth operation of a local office while delivering exceptional customer service. As the first point of contact for clients, applicants, and contractors, you will set the tone for the Foxtons experience and support key Sales & Lettings operations.
This position is ideal for someone who thrives in a fast-paced, customer-focused environment and is looking to build a long-term career in property and administration.
Key Responsibilities
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Greet and assist clients, applicants, and contractors in person and over the phone
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Maintain a professional, organised, and well-stocked office environment
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Report maintenance issues and manage office supplies and key systems
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Ensure all marketing materials and displays are up-to-date and presented to brand standards
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Support Sales & Lettings teams with:
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Preparing move-in and completion packs
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Registering applicants and booking valuations
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Collecting compliance documentation from vendors, landlords, and tenants
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Foster strong relationships with internal teams and customers to support deal closures
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Act as a brand ambassador, upholding Foxtons’ values and service standards
What We Offer
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£26,000 per annum (pro rata)
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Comprehensive training and professional development
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Opportunities for career progression across departments
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Access to internal business networks and leadership mentorship
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Inclusion in Equity, Diversity & Inclusivity (EDI) groups
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Regular team events, including a legendary Christmas Party
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1 paid volunteer day per year for a charity of your choice
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Mental health and wellbeing support, including:
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Enhanced sick pay
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Confidential counselling helpline
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Mental Health First Aiders
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Coaching platform access
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Enhanced parental policies, including shared parental leave
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Company pension scheme
About You
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Confident, warm, and professional communicator
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Exceptional organisation and time management skills
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Strong attention to detail, especially when handling personal and property information
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Proactive team player with a can-do attitude
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Passionate about providing excellent customer service
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Ambitious and eager to build a rewarding career in property
About Foxtons
For over 40 years, Foxtons has been at the forefront of London’s real estate industry, setting the standard for service, technology, and success. With 50+ offices across the capital and the Home Counties, we are renowned for our high-performance culture, modern tools, and commitment to our people.
We are proud of our community impact. Whether through providing LGBTQ+ safe spaces, sourcing from ethical suppliers, or our partnership with Single Homeless Project (London’s largest homelessness charity), our CSR efforts extend across all 32 boroughs. We also offer paid volunteer time for causes you care about.
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