About Whip Around
Whip Around is a fast-growing SaaS company transforming the fleet industry through digital innovation. Our platform empowers fleet operators to manage vehicle inspections and maintenance with ease. Trusted by fleet managers, business owners, and drivers, we’re on a mission to digitize an industry long overdue for change.
Team culture is at the core of everything we do — we value both personal growth and team outcomes. Join a team with leadership experience from top-tier global companies and be part of a company where learning never stops.
What Success Looks Like
As an Onboarding Specialist, you’ll play a key role in supporting new customers as they begin their journey with Whip Around. You’ll be part of the Implementation team, collaborating closely with Customer Success Managers and leadership to ensure a smooth onboarding experience.
Key Responsibilities
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Pick up and deposit checks (WA P.O. Box pickup)
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Set up new client accounts in the Whip Around platform
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Coordinate onboarding tasks with internal and partner teams
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Customize inspection forms and preventive maintenance schedules for new clients
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Schedule and facilitate initial kick-off calls and training sessions
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Train Tier 4 Whip Around customers on software use and best practices
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Conduct follow-ups to ensure successful product adoption
What You’ll Bring
Required Skills & Experience:
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Intermediate or advanced proficiency in Microsoft Excel
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Ability to quickly learn and navigate new software applications
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Strong customer service mindset with a “Wow!” attitude
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Excellent verbal and written communication skills
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High attention to detail; accuracy in handling documents, scheduling, and data
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Self-driven with excellent time management
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Proactive and collaborative mindset — always ready to ask, “What else can I help with?”
Benefits
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Unlimited PTO – Use your paid time however you wish, no cap
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Subsidized Healthcare Plans – Affordable options for individuals and families
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401(k) with Employer Match – Retirement support that grows with you
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Paid Parental Leave – For both primary and non-primary caregivers
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Learning & Development – Personalized growth plans and educational support
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Team Culture – Regular team lunches, events, and happy hours to connect and celebrate
How to Apply
If you’re ready to work in a fast-paced, supportive SaaS environment full of driven, growth-minded people, click “Apply for this job” now.
At Whip Around, we value continuous learning and diverse experiences. If you don’t meet every requirement but believe you’re a strong fit, we encourage you to apply — we’d love to hear from you.
We are an Equal Opportunity Employer and participate in E-Verify. Accessibility accommodations are available throughout the hiring process upon request.
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