Role Overview
As a Receptionist at The Spinney, you’ll be the first point of contact for staff, visitors, and service users — setting the tone for a welcoming, safe, and professional healthcare environment. You’ll ensure smooth daily operations by overseeing sign-ins, managing bookings, handling communications, and upholding security protocols.
What You’ll Do
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Welcome all visitors with a friendly and professional attitude
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Ensure all visitors sign in and receive appropriate security passes
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Manage the reception area and meeting rooms to ensure they are presentable
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Maintain confidentiality and follow strict security procedures
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Answer telephone calls and respond to emails and post
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Coordinate the office diary for meetings, training, and therapy sessions
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Perform ad hoc administrative tasks and manage deliveries
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Ensure up-to-date leaflets and brochures are available in reception
What We’re Looking For
Previous receptionist or front-of-house experience
Computer literacy and admin skills
Excellent communication and interpersonal abilities
A warm, welcoming, and professional manner
English Language GCSE at Grade C or above
Strong understanding of confidentiality and security practices
Ability to work both independently and within a team
Self-motivated, efficient, and enthusiastic
Where You’ll Work
The Spinney is a secure hospital providing care for male patients with personality disorders and/or mental illness. The 11-acre site includes medium and low secure units, a PICU, and rehabilitation wards. You’ll join a multidisciplinary team committed to reinforcing positive behaviour and delivering effective therapeutic interventions.
What You’ll Get
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Salary: £25,058 per annum pro rata
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Holidays: 33 days annual leave pro rata (including Bank Holidays) + birthday off
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Free meals and parking
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Pension contribution & life assurance
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Enhanced maternity package
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Wellbeing support & employee discounts
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Career development & training opportunities
Why Join Elysium Healthcare?
With 8,000+ employees and over 90 sites across England and Wales, Elysium Healthcare offers stability, career progression, and development. As part of Ramsay Health Care, our global network spans 10 countries and employs over 86,000 people. We are a Disability Confident and inclusive employer, committed to safer recruitment practices and safeguarding standards.
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