Job Description
Join Recoturbo as a Parts / Customer Service / Dispatch Administrator
Looking for a dynamic career in the motor industry? Recoturbo, one of the UK’s leading turbocharger remanufacturers, is hiring a Parts / Customer Service / Dispatch Administrator. In this fast-paced role, you’ll be the first point of contact for our loyal customer base—handling inbound inquiries, providing product and service information, and ensuring exceptional customer satisfaction. As a Parts / Customer Service / Dispatch Administrator, you’ll need excellent communication skills, strong attention to detail, and a passion for solving problems efficiently while building lasting customer relationships.
Your Role as a Parts / Customer Service / Dispatch Administrator
As a Parts / Customer Service / Dispatch Administrator, you will:
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Manage inbound customer calls with professionalism and care.
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Identify customer needs and provide accurate solutions and product details.
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Build rapport and maintain open, friendly communication with customers.
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Resolve issues quickly using CRM tools and internal processes.
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Support dispatch and parts operations through effective coordination.
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Maintain updated customer records and documentation.
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Ensure all customer interactions meet quality and service standards.
What We’re Looking For in a Parts / Customer Service / Dispatch Administrator
To succeed in the Parts / Customer Service / Dispatch Administrator role, you should bring:
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Proven experience in a customer support environment.
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Strong telephone manner and communication skills.
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Familiarity with CRM systems and order processing tools.
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Ability to handle pressure while maintaining accuracy.
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Strong time management, multitasking, and organisational skills.
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Empathy, patience, and a genuine drive to support customers.
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Confident IT skills and attention to detail.
About Recoturbo
Established in 2010, Recoturbo is a leading UK-based turbocharger remanufacturer. We specialize in delivering top-quality products using advanced processes and premium parts—offering a cost-effective alternative to new units. Our small but dedicated team takes pride in fast turnaround, with next-day delivery available on most popular turbos.