Job Overview
MedStar Health is hiring a Patient Accounts Specialist I to work remotely as part of its physician billing services team. This role is ideal for professionals with at least 2 years of experience in medical billing collections, particularly in hospital or physician settings. The focus will be on managing accounts receivable, performing follow-up activities, and ensuring timely payments from third-party carriers.
Key Responsibilities
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Follow up on insurance claims with balances ≤ $3,000.
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Contact insurance carriers for claim status and initiate appeals when necessary.
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Ensure patient account data is accurate and updated in the system.
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Document collection activities in the IDX billing software.
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Adjust patient accounts in compliance with operational policies.
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Respond to and resolve billing inquiries or issues.
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Sort and manage incoming mail from insurance carriers.
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Meet the production performance quota set at 100%.
Qualifications
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Education: High School Diploma or GED required (some college preferred).
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Experience: Minimum 2 years in medical billing and collections required.
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Technical Skills: Experience with automated billing systems; GE IDX and ETM preferred.
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Combination of relevant education and experience will be considered.
Benefits
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Fully remote work
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Work-life balance: no weekends or holidays
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Join one of the largest and most respected healthcare systems in the Baltimore–Washington metro area
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