Job Summary
Chelsea and Westminster NHS Foundation Trust is looking for a high-performing and enthusiastic Patient Administrator to support the fast-paced A and E Department. This role offers a great opportunity for someone who thrives under pressure and wants to contribute to patient care by ensuring efficient and compassionate administrative service.
Key Responsibilities
-
Handle front reception and majors administrative duties in A and E.
-
Liaise with patients, doctors, GPs, and external hospitals.
-
Register new referrals and manage outpatient bookings.
-
Use hospital systems (PAS, CRT) to update and track records.
-
Prepare clinical notes, manage correspondence, and maintain accurate filing.
-
Coordinate with clinical teams to support clinics and procedures.
-
Provide a responsive and professional front-line service to all visitors.
Person Specification
-
Excellent interpersonal and communication skills.
-
Strong organisational abilities and attention to detail.
-
Able to remain calm and effective in a busy healthcare setting.
-
Confident working with hospital IT systems (PAS and CRT experience is ideal).
-
Reliable team player with full flexibility for all shift times.
About the Trust
Chelsea and Westminster Hospital NHS Foundation Trust serves over 1.5 million people through two acute hospitals and multiple award-winning clinics. Recognised by the Care Quality Commission as ‘Outstanding’ in leadership and resource use, the Trust continues to invest in cutting-edge healthcare infrastructure, including a £30 million critical care expansion and an £80 million Ambulatory Diagnostic Centre.
Additional Information
-
Employment is subject to a 6-month probation period.
-
Some weekend shifts may occur across different Trust sites.
-
The Trust welcomes applicants from all backgrounds and promotes flexible working.
-
Early applications are encouraged, as the post may close once sufficient applications are received.
APPLY