Join OneOncology – Help Us Shape the Future of Cancer Care
At OneOncology, we are reimagining the future of community cancer care. Our model is patient-centric, physician-led, and technology-powered—designed to empower oncologists and improve the lives of those living with cancer. If you’re passionate about healthcare and want to make a real impact, join us during this exciting time of innovation and growth.
Position Overview
We are seeking a Patient Accounts Receivable (AR) Specialist to manage and resolve patient balances and inquiries. This role plays a vital part in supporting our revenue cycle by working closely with financial counselors, insurance collectors, and patient advocates to ensure a smooth and compassionate billing experience.
Key Responsibilities
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Review daily aging reports; focus on high-balance accounts
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Call patients regarding outstanding balances; send follow-up letters
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Set up and manage patient payment plans
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Handle patient phone calls and emails, responding within 24 hours
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Provide itemized statements upon request
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Monitor and document bankruptcies, probate cases, and estate claims
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Post discounts for uninsured patients
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Refer cases for hardship or financial assistance where appropriate
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Collaborate with insurance collectors on disputes or inquiries
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Maintain accurate records across payment plans, defaults, and financial status
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Process returned mail and patient correspondence promptly
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Support statement generation and account updates
Required Qualifications
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High school diploma or equivalent
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1+ years in patient collections, billing, or healthcare call center preferred
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Familiarity with CPT, HCPCS, and ICD billing codes preferred
Essential Competencies
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Strong verbal and written communication skills
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Ability to handle confidential information with integrity
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Exceptional organizational skills and attention to detail
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Proficiency in MS Word, Excel, and Outlook
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Customer-first mindset and positive attitude
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Reliable attendance and commitment to follow-through
Why Join OneOncology?
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Purpose-driven mission to improve cancer care nationwide
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Collaborative startup culture backed by industry leaders
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Growth-focused environment with opportunities for advancement
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Fully remote position with flexibility and autonomy
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