Job Description
Patient Care Specialist – Join Our Norfolk Team!
Are you a compassionate and detail-oriented individual looking for a fulfilling role? We are hiring a Patient Care Specialist for Sentara Medical Group’s Comprehensive Weight Loss Kempsville Office in Norfolk, VA. As a Patient Care Specialist, you will provide non-clinical support within a physician’s office, ensuring an exceptional patient experience. This full-time, Monday to Friday, day-shift position means no weekends, nights, or holidays!
Why Choose Us as Your Next Patient Care Specialist Role?
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Competitive Pay and Benefits: Enjoy medical, dental, and vision plans, along with paid time off, sick leave, and more.
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Work-Life Balance: Monday-Friday, 8:00 AM – 4:30 PM. No night shifts, weekends, or holidays.
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Professional Growth: Tuition assistance, reimbursement for certifications, and ongoing career development.
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Diverse and Inclusive Workplace: Be part of a team that values diversity and provides a supportive environment.
Key Responsibilities of a Patient Care Specialist
Providing Exceptional Patient Support:
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Answering phone calls, scheduling appointments, and addressing patient questions.
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Performing a range of administrative tasks to support patient care delivery.
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Collaborating with a dedicated team to ensure smooth clinic operations.
Ensuring Excellent Patient Care:
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Offering prompt and efficient service in a fast-paced environment.
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Managing patient records, data entry, and handling confidential information.
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Adhering to Sentara Health’s values of diversity, inclusion, and patient-centric care.
Are You the Right Fit for the Patient Care Specialist Role?
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Education: High School Diploma required. An Associate Degree can substitute for required experience.
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Experience: At least 3 years in customer service and 1 year in healthcare (scheduling, registration, insurance).
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Skills: Strong communication, multitasking, and organizational skills.
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Diversity and Inclusion: Sentara Health is an equal opportunity employer, welcoming candidates from all backgrounds.
Exceptional Benefits for Our Patient Care Specialist Team
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Medical, Dental, and Vision Coverage.
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Paid Parental and Family Caregiver Leave.
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Emergency Backup Care and Critical Illness Plans.
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401k/403B with Employer Match.
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Tuition Assistance up to $5,250 per year.
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Student Debt Pay Down – $10,000.
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Life Insurance, Pet Insurance, and Legal Resources Plan.
Ready to Join Us? Apply Today!
If you are passionate about delivering excellent patient care and want to grow your career with Sentara Health, apply now and become a part of our dedicated Patient Care Specialist team. Your journey to a rewarding career starts here.