About the Role
Henry Ford Health is looking for a Patient Services Specialist II to support patients and staff in a remote setting. This role focuses on appointment management, patient inquiries, and administrative support to ensure seamless healthcare operations.
Key Responsibilities
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Schedule, reschedule, and manage patient appointments.
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Respond to patient inquiries via phone, email, or messaging platforms.
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Maintain accurate patient records and documentation.
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Collaborate with healthcare teams to ensure smooth workflow.
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Assist with administrative tasks and departmental projects as needed.
Qualifications
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Previous experience in patient services or healthcare administration preferred.
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Strong verbal and written communication skills.
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Ability to work independently in a remote environment.
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Detail-oriented and highly organized.
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Familiarity with electronic medical records (EMR) and standard office software.
Why Join Henry Ford Health
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Work remotely with a leading healthcare organization.
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Day shift schedule (8:30 AM – 5:00 PM) with work-life balance.
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Opportunities for professional development and career growth.
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Contribute to high-quality patient care and efficient healthcare operations.