People Experience Coordinator

Shape the Future of Utilities with Gentrack

At Gentrack, we’re empowering energy and water companies to create a more sustainable future. From global leaders to innovative challengers, utilities rely on us to deliver cleantech solutions that drive transformation, profitability, and better experiences for their customers.

We’re not just building software – we’re building impact. Now, we’re looking for a People Experience (PX) Coordinator to help us power this mission.

Why Join Us?

At Gentrack, our people – Gentrackers – are passionate, driven, and collaborative. You’ll join a vibrant team that respects the planet, our customers, and each other, and where diverse voices drive innovation. This is a fast-paced environment where your work truly matters.

Your Opportunity

As our PX Coordinator, you’ll be at the heart of our People team, delivering seamless HR operations across EMEA. From onboarding to benefits and systems to compliance, you’ll support our growing team with precision, passion, and a proactive mindset. This role is perfect for someone looking to grow their HR career while making real impact.

What You’ll Be Doing

HR Operations & People Support

• Manage day-to-day PX queries and the team inbox with timely, clear communication.

• Coordinate the entire employee lifecycle – from onboarding to offboarding.

• Maintain and update employee records in our HRIS (e.g. Workday, BambooHR).

• Support payroll operations and resolve queries.

• Keep our policies and documentation up-to-date with local laws and best practices.

• Manage compliance checks (e.g. right-to-work, GDPR, visas).

• Oversee employee benefits administration and respond to queries.

• Provide data insights and reporting to support people decisions.

• Support employee relations cases and global transformation initiatives.

• Collaborate with global PX team and external partners including recruiters, legal counsel, and Employer of Record vendors.

Recruitment Operations

• Partner with Talent Business Partners to deliver seamless recruitment support.

• Prepare offer letters and contracts, coordinate onboarding tasks.

• Help with interview scheduling, candidate communication, and screening where needed.

What We’re Looking For

We don’t expect perfection – we value potential and growth. Here’s what will help you thrive in this role:

• Previous experience in HR coordination or admin (tech industry a bonus).

• Understanding of UK HR practices (EMEA experience is a plus).

• Strong multitasking and prioritisation skills.

• High attention to detail and strong organisational skills.

• A continuous improvement mindset – you look for smarter ways to work.

• Discretion and professionalism when handling confidential information.

• Solid Microsoft Office skills and experience with HRIS (Workday/BambooHR preferred).

• Interest in HR data and analytics is a welcome bonus.

What We Offer

• Career growth in a global high-growth company.

• Exposure to commercial, technical, and leadership development.

• A mission-driven, collaborative, and diverse culture.

• A competitive reward package with meaningful benefits.

• The opportunity to help shape a more sustainable future.

At Gentrack, we value diversity and inclusion – so if you’re passionate about learning and believe in our mission, we want to hear from you, no matter your background.