Plano 01 Cosmetics – Customer Service Representative

Job Type: Part Time
Job Location: Texas
Salary: $16.50/hour
Company Name: HEB

About the Role

H-E-B is looking for energetic, friendly, and customer-focused individuals to join our Plano Cosmetics team. As a Customer Service Representative, you’ll provide top-tier customer service while maintaining a clean, organized, and well-stocked department.

This is more than a job—this is your chance to become part of a Partner-owned company that puts People First. Once eligible, you’ll become an owner and have the opportunity to grow your retail career with Texas’ favorite grocery brand.

What You’ll Do

Customer Service

  • Deliver exceptional customer service and assist shoppers in locating and selecting products

  • Respond to product questions and provide cosmetic-related recommendations

Stocking & Merchandising

  • Stock shelves and rotate inventory to ensure freshness and availability

  • Maintain accurate shelf tags and department signage

  • Check for expired or damaged products

  • Set up and break down in-store promotional displays

Sales & Presentation

  • Use suggestive selling techniques to promote product offerings

  • Keep shelves clean, organized, and visually appealing

Sanitation & Safety

  • Clean and sanitize work areas and equipment

  • Follow all safety, sanitation, and standard operating procedures

Department-Specific Responsibilities

Beauty (Cosmetics)

  • Apply product knowledge of beauty aids, skin care, and cosmetics

  • Maintain a visually engaging and hygienic cosmetics area

May also support duties in other departments such as:

  • Drugstore / General Merchandise (Sign/tag prep, product displays)

  • Grocery (Stock prep, signage)

  • Texas Backyard (Green Thumb training, outdoor merchandising)

  • Entertainment (Knowledge of electronics, music, and gaming)

What You Bring

  • Minimum 18 years old (required)

  • High school diploma or GED

  • Strong communication and interpersonal skills

  • Ability to work in a fast-paced, detail-focused environment

  • Completion of Company Orientation and Safety Training upon hire

Physical Requirements (Beauty Department)

  • Constant reaching at waist, grasping

  • Frequent standing, walking, and fine motor movements

  • Occasional climbing, kneeling, crouching, lifting up to 30 lbs, and managing more with assistance

  • Occasionally exposed to cold, noise, or wet conditions

Note: Never lift beyond your own safe limits. Always request help or use alternative methods when needed.

Why You’ll Love Working at H-E-B

  • Competitive hourly pay

  • Flexible part-time scheduling

  • Opportunities for training and advancement

  • A Partner-owned company culture where you matter

Join the team that makes Texas feel like home. Apply now and grow your future with H-E-B.


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