Postroom Administrator
Location: Leeds City Centre Office
Job Type: Full-time, Monday to Friday
Department: MUFG Corporate Markets
Overview:
MUFG Pension & Market Services is seeking a proactive and detail-oriented Postroom Administrator to join our Corporate Markets division in Leeds. This role plays a vital part in supporting daily postal operations, document scanning, archiving, and courier services, ensuring an exceptional level of customer service across all departments.
You will be part of a global, digitally enabled business that values innovation, inclusivity, and employee development. This position offers excellent career growth opportunities and the chance to work within a collaborative and high-performing team.
Key Responsibilities:
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Operate the x-ray scanner for all incoming mail and courier packages.
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Open, sort, and prepare incoming mail for scanning and delivery to the correct departments.
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Handle and verify legal documents, ensuring accurate returns to shareholders.
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Use digital workflow systems to categorise and allocate tasks across departmental workbaskets.
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Log and respond to archive retrieval requests and enquiries.
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Prepare and record all outgoing mail for Royal Mail, Whistl, and courier collections (bike, van, or international).
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Provide front-line support at the postal hatch, addressing colleague enquiries.
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Manage incoming calls, resolve queries, and follow up on outstanding issues.
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Support other duties as needed, adapting to the evolving needs of the business.
What We’re Looking For:
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Strong team player with the ability to work independently.
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Flexible, adaptable, and customer-focused.
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Excellent attention to detail and organisational skills.
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Clear and confident communicator, able to liaise with various departments.
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Proficient in Microsoft Office (Word, Excel, Outlook).
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Self-motivated with effective problem-solving abilities.
What We Offer:
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26 days annual leave, plus 1 wellbeing day and 1 volunteer day
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Option to purchase up to 5 additional holidays per year
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Flexible health, wellbeing, and lifestyle benefits, including:
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Employee Assistance Programme
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Gym and fitness discounts
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Cycle2Work and car salary sacrifice schemes
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Discounts on retail, travel, and tech
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Life assurance & company pension scheme
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Paid maternity, paternity, adoption, and shared parental leave
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“Appreciate” employee recognition programme
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Opportunities to grow your career across MUFG’s global network
About MUFG Pension & Market Services:
MUFG Pension & Market Services is a leading provider of corporate markets and retirement solutions. As part of the MUFG global financial group, we deliver modern, secure, and scalable services to clients across the world. Our culture is built on innovation, inclusivity, and trust—providing our teams with opportunities to thrive professionally and personally.
Diversity & Inclusion:
We are an inclusive employer and are committed to building a diverse workforce. We encourage applications from individuals of all backgrounds and ensure equal treatment regardless of gender, ethnicity, age, ability, or belief.
Note: Applicants must have the legal right to work in the UK. Background screening will be required before employment commences.
How to Apply:
Click “Apply Now” to begin your career with MUFG Corporate Markets. Take the next step in a company that values your growth and contribution.