About the Role
Synapse Health is seeking a Product Manager to own and evolve the roadmap for our Fulfill portal—one of the most critical tools powering our DME supplier partner experience. This individual contributor role offers high visibility, strategic importance, and strong growth potential. You’ll collaborate with engineering, data, and operations teams to design scalable systems, solve operational challenges, and streamline workflows across the business.
Key Responsibilities
Product Ownership & Execution
-
Lead roadmap development for Fulfill product areas that support suppliers and internal operations.
-
Manage backlog, sprint planning, and execution with engineering.
-
Define success metrics, monitor performance, and iterate based on data.
Cross-Functional Collaboration
-
Partner with engineering, analytics, operations, and leadership to understand user pain points.
-
Build strong relationships with stakeholders to ensure adoption of solutions.
-
Support go-to-market and rollout plans for tools, features, and processes.
Continuous Improvement
-
Lead discovery and research to bring clarity to complex problems.
-
Identify inefficiencies and propose scalable solutions.
-
Contribute to product culture by sharing insights and best practices.
What You Bring
-
3–5 years as a Product Manager (healthcare or related industry preferred).
-
Experience leading a scrum team from idea to feature delivery.
-
Strong communication and stakeholder management skills.
-
Data-driven mindset with comfort in experimentation and metrics.
-
Collaborative, organized, and able to balance multiple priorities.
Bonus Points
-
Experience with patient workflow tools, EHRs, or DME operations.
-
Knowledge of AI for documentation processing and data extraction.
-
Initiative, curiosity, and excellent communication skills.
-
Passion for solving real-world healthcare challenges.
Why Synapse Health?
-
Professional growth with compelling career paths.
-
Healthy work-life balance and generous PTO.
-
Medical, dental, and vision insurance.
-
401(k) with employer match.
-
A culture rooted in kindness, creativity, and collaboration.
Synapse Health is an equal opportunity employer. We’re committed to diversity and prohibit discrimination or harassment of any kind.
Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.