Company Overview
The Root Center for Advanced Recovery provides comprehensive behavioral health services for both adults and adolescents, including mental health care, medication-assisted treatment, and intensive outpatient counseling. Serving nearly 6,000 patients daily, the Root Center is committed to supporting recovery and wellness across Connecticut.
Headquartered in Manchester, CT, the organization operates multiple clinics throughout the state, including locations in Branford, Bristol, two sites in Hartford (including an admissions clinic), Manchester, two facilities in New Britain (one of which offers residential treatment), as well as sites in New London, Norwich, Torrington, Middletown (two locations), and Willimantic.
Minimum Qualifications
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Bachelor’s degree from an accredited institution is required; Master’s degree preferred
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Minimum of 3 years of experience in program management and/or quality improvement, ideally within a behavioral healthcare setting
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Experience with the implementation and integration of electronic medical record (EMR) systems
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Familiarity with behavioral health or healthcare operations
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Working knowledge of the Project Management Institute (PMI) framework
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Understanding of LEAN principles; LEAN Six Sigma certification preferred
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Knowledge of project management methodologies such as Agile and Scrum
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Demonstrated leadership ability
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Proficiency in cost and risk management
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Excellent written, verbal, interpersonal, and negotiation skills
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Strong data interpretation and analytical skills
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Advanced proficiency in Microsoft Office, especially Excel
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Capable of making sound decisions under pressure
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Effective problem-solving and time management skills
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Friendly, approachable, and collaborative in team environments
Key Responsibilities
The Project Manager will oversee the full lifecycle of projects, ensuring alignment with organizational goals. Core responsibilities include:
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Developing and managing both long- and short-term project plans, setting milestones, deadlines, and resource allocations
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Delegating project tasks based on team members’ expertise
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Identifying, evaluating, and mitigating risks across multiple projects
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Defining project scopes and establishing clear objectives
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Making strategic decisions when presented with multiple project pathways
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Serving as a liaison between cross-functional teams to maintain project alignment
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Communicating with senior leadership to ensure ongoing alignment with strategic goals
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Conducting quality assurance throughout project execution
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Adjusting timelines, goals, and resource assignments as necessary
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Motivating and guiding team members to meet deliverables on schedule
Additional Responsibilities
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Develop expertise in performance improvement techniques, data analysis, survey tools, and mental health best practices
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Foster strong customer relationships by ensuring timely task completion and cooperative planning
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Maintain effective working relationships with colleagues and stakeholders
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Actively contribute to team meetings, workgroups, and collaborative discussions
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Perform other duties as assigned by management
Compensation & Benefits
Eligible employees receive a comprehensive benefits package including:
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Work-Life Balance & Flexibility:
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Clinics closed on Sundays; no current on-call duties
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35-hour work week
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Generous time off: 4 weeks of PTO, 13 paid holidays (including your birthday), and 3 paid training days
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Insurance Coverage:
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Health and dental insurance with flexible contribution options
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Voluntary vision insurance
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100% employer-paid life, AD&D, and short-term disability insurance
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Retirement & Financial Support:
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403(b) retirement plan with a 5% employer match after 6 months, and an additional 5% contribution after 1 year
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Education & Professional Development:
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$2,000 annually for tuition, certifications, licenses, and continuing education (plus 3 paid training days)
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Additional $1,000 for counselors needing external supervision not available in-house
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Performance Incentives:
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Eligibility for annual performance-based bonuses
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Loan Repayment Opportunities:
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Approved site for several NHSC Loan Repayment Programs, including:
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NHSC Loan Repayment Program
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Students to Service Loan Repayment Program
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Rural Community Loan Repayment Program
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Substance Use Disorder Workforce Loan Repayment Program
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