Property Administrator

Job Summary

We are seeking a highly organised and proactive Property Administrator to support the smooth and efficient operation of our property management team. This position is ideal for someone with a strong background in administrative duties and a keen interest in property management. The successful candidate will work closely with the Property Manager and play a vital role in tenant communication, data management, and coordination of maintenance and operational tasks. This is a fantastic opportunity to join a supportive, collaborative team in a growing property management environment.

Key Responsibilities

• Data Entry & Record Keeping:
  Accurately input and maintain data related to tenants, lease agreements, rent payments, and maintenance requests using both traditional methods and property management software (Yardi preferred).

• Tenant & Vendor Communication:
  Handle inbound and outbound phone calls, emails, and in-person interactions with tenants, vendors, and contractors in a professional and courteous manner. Respond to inquiries and provide timely updates.

• Office Administration:
  Manage day-to-day office tasks such as filing, scheduling appointments, sending correspondence, ordering office supplies, and assisting with routine administrative functions.

• Maintenance Coordination:
  Log maintenance requests, liaise with contractors or maintenance personnel, and follow up to ensure timely resolution and tenant satisfaction.

• Report Preparation:
  Assist in preparing reports related to occupancy rates, maintenance trends, lease expirations, rent collection, and tenant feedback.

• Support Property Management Operations:
  Provide general support to the Property Manager on key projects, property inspections, leasing initiatives, and event coordination.

• Service Promotion:
  Promote additional building amenities and services to existing tenants to enhance their experience and satisfaction with the property.

Requirements

• Minimum 2 years of administrative experience, ideally within property management or a similar industry.

• Strong data entry skills with a high level of accuracy and attention to detail.

• Excellent written and verbal communication skills, including strong phone etiquette.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience using Yardi software is a strong plus.

• Ability to multitask, prioritise responsibilities, and work independently in a fast-paced environment.

• Professional demeanor, strong work ethic, and a customer service-oriented attitude.

• Highly organised, dependable, and proactive in problem-solving.

Schedule

• Day Shift

• Monday to Friday

• Weekend Availability (as needed for tenant emergencies or special tasks)

Benefits

• Free on-site parking

• Supportive and collaborative work environment

• Opportunity to gain valuable experience in property and facilities management

• Flexible working hours within set shift parameters

Application Instructions

Interested candidates should submit a CV and brief cover letter outlining relevant experience and availability. Shortlisted applicants will be contacted for an in-person interview.