About the Role:
We are hiring a Reception and Sales Colleague (Placemaker) to join our friendly and energetic team at Places Leisure, part of Places for People Group—a social enterprise that creates active places and healthy people, empowering communities to thrive.
As a Placemaker, you’ll be at the heart of our leisure centres—delivering a welcoming, efficient, and inspiring customer experience. You’ll promote health, wellbeing, and membership benefits while helping us grow our active communities.
What You’ll Do:
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Deliver first-class customer service at reception, in-person, and by phone
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Create a warm, welcoming, and professional first impression for all visitors
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Handle membership enquiries, bookings, and daily operational tasks
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Use sales tools and techniques to achieve performance targets
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Promote the benefits of physical activity and healthy living
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Support a safe and positive leisure environment for all customers
What We’re Looking For:
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Friendly, proactive, and sales-driven individuals
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Excellent people and communication skills
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Ability to multi-task and manage operational duties confidently
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Comfortable using membership systems and sales tools
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Passionate about health and wellbeing
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Previous experience in sales or customer service is a plus—but not essential
Development and Career Pathways:
Your role as a Placemaker is a first step toward exciting careers within Places Leisure, including:
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Placemaker Assistant Manager
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Placemaker Manager
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Opportunities to train in lifeguarding, swim teaching, and more
You’ll also gain access to:
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Ongoing training and sales coaching via webinars and seminars
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Customer service qualifications and skills development
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Internal career progression opportunities across our UK network
Benefits:
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Real Living Wage pay alignment
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2% bonus scheme
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Full health and fitness membership for you, a nominated adult, and up to 4 juniors
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Flexible working (part-time, shift work, and more)
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Opportunity to purchase additional annual leave
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Learning and development opportunities
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Company pension scheme
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Cashback plan for healthcare (save up to £500/year)
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Up to 50% off activities, centre shops, and cafes
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Additional discounts on major retail and leisure brands
About Places for People:
We are not your typical company. As a social enterprise, we believe that people make communities. That’s why we invest in our team and create welcoming places where everyone can thrive. At Places for People, you’re more than just a number—you’re part of a purpose.
We are committed to creating safe communities, which means all candidates will be subject to robust safeguarding checks, including DBS, where applicable.
How to Apply:
If you’re ready to start or grow your career in customer service and sales within a supportive, mission-driven organisation, apply now. Simply upload your CV and a brief supporting statement explaining how you meet the role’s requirements.
Early applications are encouraged, as we may close the vacancy sooner if we receive high interest.
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