Summary
This position is for a Receptionist in the Office Services Department. The person will be responsible for providing support to Reception and related Facilities functions. The right candidate for the role must possess a high degree of professionalism, superior communication skills and enjoy working in a fast-paced, collaborative team environment.
Responsibilities
The individual will be involved in the following critical activities:
- Greet, welcome and announce guests appropriately; direct them to assigned conference rooms if needed.
- Act as the primary Receptionist during working hours, answer and direct all incoming phone calls.
- Ensure guests are entered into building security prior to arrival. Maintain security by following procedures.
- Issue new or replacement key cards to employees upon request; collect temporary key cards from visitors.
- Assist with hospitality requests (e.g., create menu designs, place ad-hoc food & beverage orders).
- Create and maintain daily conference room schedule.
- Manage the main phone line general greetings.
- Monitor and check the general voice mailbox every morning.
- Maintain appearance of conference rooms.
- Manage conference room reservations.
- Maintain reception area and all common areas.
- Provide back-up phone coverage for Chicago office.
- Update monthly Zoom signage in all GCM conference rooms.
- Assist with general administrative duties and projects, upon request.
Education, Skills And Experience Requirements
The ideal experience and critical competencies for the role include the following:
- Associate degree required or equivalent work experience.
- Minimum 2 years related professional experience interacting with executive and senior management.
- Business professional attire is required.
- Proficient knowledge of Microsoft Office Suite.
- Outstanding verbal and written communications skills.
- High degree of integrity and the ability to recognize the requirements of confidentiality.
- Demonstrate initiative and ability to work in a fast paced, changing environment.
- Proven ability to work both independently and within a team.
- Proven experience successfully managing multiple priorities with competing deadlines in a professional and efficient manner.
- Outstanding organization, decision making and problem-solving skills.
- Ability to take control and manage tasks independently to closure.
- Flexibility and adaptability to various changing working conditions based on priorities.
It is expected that the annual base salary range for this New York City-based position will be $65,000- $70,000. Actual base salary may vary based on factors such as individual’s experience, skills, and qualifications for the role. Employees may be eligible for a discretionary bonus based on factors such as individual, team, and company performance as well as a comprehensive benefits package.
In terms of cultural fit, the successful candidate will be self-motivated and energized by working amongst a group of thoughtful, smart and successful colleagues. They will enjoy being part of an organization focused on excellence and will be a naturally collaborative person who enjoys interacting with individuals at all levels. Additionally, they will be a strong team player with a proactive approach and the ability to exercise discretion and judgment.
About The Firm
GCM Grosvenor (Nasdaq: GCMG) is a global alternative asset management solutions provider with approximately $79 billion in assets under management across private equity, infrastructure, real estate, credit, and absolute return investment strategies.
The firm has specialized in alternatives for more than 52 years and has a diverse, engaged team of approximately 530 professionals serving a global client base.