Job Description
Remote Customer Assistant (Work From Home Opportunity)
Salary: £11.50 – £14.50 per hour
Job Type: Full-Time / Part-Time (Flexible)
Location: Remote – UK Based
At Vita CV, we connect jobseekers with better career opportunities through expert CV tools and direct access to remote and office-based jobs across the UK. We’re currently hiring a Remote Customer Assistant for a trusted client’s growing support team. This is an excellent opportunity to join a welcoming, supportive environment while working comfortably from your own home. If you’re searching for a flexible, home-based role with great pay, becoming a Remote Customer Assistant could be perfect for you!
About the Remote Customer Assistant Role
As a Remote Customer Assistant, you’ll be the first point of contact for customers via live chat, email, or phone. You’ll offer friendly, accurate information, resolve queries, and deliver top-notch service — all from your remote setup.
Key Responsibilities
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Manage customer enquiries through live chat, email, or phone
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Offer clear, helpful, and friendly customer support
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Maintain accurate records of all customer interactions
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Escalate complex issues to the relevant departments
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Assist with product details, order updates, and basic troubleshooting
What We’re Looking For in a Remote Customer Assistant
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Excellent communication skills, both written and verbal
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Calm, positive, and solution-oriented mindset
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Strong attention to detail and organisational skills
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Previous customer service experience is a plus, but not required
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A computer and reliable internet connection
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Ability to work independently and manage your own schedule
Why Join as a Remote Customer Assistant?
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Work remotely with fully flexible hours
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Competitive hourly pay between £11.50–£14.50
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Paid training and ongoing support
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Friendly, inclusive, and supportive virtual team environment
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Real opportunities for professional growth and career progression
APPLY