Position Summary:
We are hiring a Remote Customer Coordinator to support daily customer service operations, manage communication, and assist in coordinating internal support. This entry-level position is fully remote and ideal for individuals who are organized, dependable, and eager to start a long-term career in customer support.
Key Responsibilities:
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Respond to customer inquiries through phone, email, or chat
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Coordinate between customers and internal teams for issue resolution
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Maintain accurate records of interactions and support activity
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Provide clear, professional, and friendly communication
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Follow up on open cases and ensure customer satisfaction
What You’ll Need:
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Good communication skills and attention to detail
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Basic computer literacy (email, online forms, spreadsheets)
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Ability to work independently and manage time in a remote environment
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A reliable internet connection and distraction-free home workspace
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Willingness to learn and follow company guidelines
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Experience in sales, customer service, admin support, or data entry
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Familiarity with CRM tools (e.g., Zendesk, HubSpot, or Freshdesk)
What We Offer:
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Competitive pay
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Paid remote training and onboarding
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Life insurance coverage
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Flexible scheduling
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Opportunities for long-term growth and advancement
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Supportive and inclusive remote work culture
Job Type: Full-time
Pay: $47,144.23 – $76,775.86 per year
Benefits:
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Dental insurance
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Flexible schedule
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Health insurance
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Vision insurance
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Work from home
Shift:
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8 hour shift
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Day shift
Work Location: Remote
APPLY