Job Description
Start Your Career as a Reports Administrator (RTC) at Psicon
We’re hiring a detail-oriented and efficient Reports Administrator (RTC) to support our growing clinical operations team in Canterbury. In this hybrid role, you’ll help streamline patient pathways by managing assessments, finalising clinical reports, and ensuring data accuracy across our systems. As a Reports Administrator (RTC), you’ll play a key role in maintaining compliance, meeting performance targets, and supporting high-quality neurodevelopmental care delivery.
Key Responsibilities – Reports Administrator (RTC)
Your Day-to-Day Duties
As a Reports Administrator (RTC), you will:
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Extract assessment data and update our patient records system.
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Ensure clinicians complete outcomes, risks, and clinical summaries.
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Move patients through the care pathway in a timely and accurate manner.
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Manage referrals and ensure they follow the correct care stage.
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Escalate issues to the contract coordinator when needed.
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Maintain KPI performance by processing a set number of reports daily.
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Ensure timely submission of clinician reports and dictations.
What We’re Looking For in a Reports Administrator (RTC)
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Proficiency in Microsoft Office and electronic patient records.
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Strong skills in report formatting, proofreading, and compliance.
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Experience in tracking KPIs, audits, and clinical systems.
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Excellent verbal and written communication skills.
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Ability to multitask, meet deadlines, and maintain quality.
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Knowledge of clinical terminology and patient record management.
Working at Psicon
Psicon is a forward-thinking neurodevelopmental service working closely with NHS trusts. We offer high-quality assessments and support for autism and ADHD. We believe in nurturing our team through opportunity, challenge, and growth. Our values—trust, kindness, commitment, and integrity—guide our inclusive, collaborative culture.
Employee Benefits
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32 days holiday (including bank holidays)
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Flexible annual leave buying/selling scheme
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Well-being days and staff well-being bursary
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Enhanced pension (with salary sacrifice option)
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Birthday lie-in & free breakfast (Pastry Mondays!)
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Cycle to work scheme
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Social events funded by the company
Location & Additional Details
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Location: Canterbury, CT1 2XJ (Hybrid)
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Hours: 37.5 per week
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Employment Type: Employed
If selected, you’ll be invited to a Recruitment Event at 4–9 Burgate Lane, Canterbury. Please let us know in advance if you need any adjustments during the application or interview process. Psicon follows a strict safer recruitment process including DBS, referencing, and proof of work eligibility.
About Psicon
Established in 1998, Psicon is one of the UK’s largest independent providers of autism and ADHD assessments. Though independent, we partner closely with the NHS and are proud to deliver vital services across all age groups. We are part of the Onebright family, a leader in UK private outpatient mental healthcare.