Company
Overview
About the job
C5i
C5i is a pure-play AI & Analytics provider that combines the power of human perspective with AI technology to deliver trustworthy intelligence. The company drives value through a comprehensive solution set, integrating multifunctional teams that have technical and business domain expertise with a robust suite of products, solutions, and accelerators tailored for various horizontal and industry-specific use cases. At the core, C5i’s focus is to deliver business impact at speed and scale by driving adoption of AI-assisted decision-making.
C5i caters to some of the world’s largest enterprises, including many Fortune 500 companies. The company’s clients span Technology, Media, and Telecom (TMT), Pharma & Lifesciences, CPG, Retail, Banking, and other sectors. C5i has been recognized by leading industry analysts like Gartner and Forrester for its Analytics and AI capabilities and proprietary AI-based platforms.
Job Summary:
C5i is looking for a Research Librarian who can provide high -level library technical and research services to internal clients across the client organization.
Job Responsibilities:
- Conducts literature reviews, market scans, and legal research; compiles, organizes, synthesizes, evaluates, analyzes, and interprets research results.
- Monitors and responds to “Ask a Librarian” email information requests and provides in-person reference service in the physical library.
- Supports the operations and administration of the organization’s internal Knowledge Management system and other research databases.
- Troubleshoots and resolves complex connectivity issues: user support, authentication, database and e-journal changes, subscription platform changes, network, and IP issues,
- Assists in building, authoring, and designing library web pages.
- Supports the development of new library programming, products and services.
- Manages and serves as a point of contact for assigned databases and subscription and contract renewals
- Assists in giving library overview and instruction sessions, creating user guides, videos, and tutorials as needed.
- Supports the maintenance of current library chatbot and the implementation of new version
- Creates, develops, and maintains library resource guides (using LibGuides)
- Participates in special projects and other duties as assigned
Required Qualifications:
- Master’s degree in library science (ALA accredited)
- 3+ years of experience
- Expertise in legal research a plus
- Expertise in searching the Web and commercial database services such as Lexis-Nexis, Westlaw, EBSCOhost, and Factiva
- Expertise in using SharePoint (Modern – for web authoring), Knowledge Management systems, Integrated Library Systems (ILS), Chatbot, graphic design tools (CANVA), and MS Suite of tools
- Knowledge of emerging technologies including Gen AI
- Ability to synthesize and provide actionable information on research findings.
- Ability to work independently, within a collaborative structure, and in a high-production environment
- Ability to prioritize, adapt to new procedures, and work well under short deadlines
- Excellent analytical, project management and organizational skills and attention to details
- Strong interpersonal and communication skills
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