Build a Community. Be the Difference.
Join Fresh, a multi award-winning provider of student accommodation, as a Resident Advisor at Sketch House. If you’re friendly, organised, and passionate about building vibrant communities, this is your chance to make a real difference in residents’ lives.
What You’ll Do:
As a Resident Advisor, you’ll be the face of the building — ensuring our residents feel welcome, supported, and at home. From organising social events and managing communications to handling admin tasks like rent processing, you’ll help create a safe and engaging living environment.
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Be the first point of contact for residents, in person, over email, and by phone
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Assist with day-to-day operations including reception duties, payment processing, and enquiries
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Help build community spirit through social media engagement and on-site events
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Support a safe and welcoming environment for all residents
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Work closely with your on-site team and wider Fresh colleagues across the UK
About You:
We’re looking for someone who is:
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Approachable, empathetic, and reliable — a natural people person
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Highly organised with strong time management and administrative skills
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Passionate about creating inclusive, positive communities
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Confident in handling queries, resolving issues, and supporting residents
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Experienced with customer service or community-based roles (preferred, not essential)
What We Offer:
At Fresh, we care about your wellbeing, growth, and job satisfaction.
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25 days holiday (from day one!)
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Health Cash Plan – contribute towards medical, dental, and vision care
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Access to vocational qualifications and L&D team support
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Cycle to Work Scheme
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Life Insurance & access to mental health support via Your Wellbeing and OpenUp
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Retail discounts and exclusive perks
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Career progression opportunities in the growing student accommodation sector
About Fresh:
Fresh manages over 20,000 student beds across the UK and Ireland. We’re passionate about creating more than just a place to live—we build communities where people feel safe, supported, and connected. If you’re a problem-solver who thrives in a team and loves getting to know people, you’ll fit right in.
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