Company Overview
Margaritaville and Landshark provide a welcoming and lively atmosphere where people from all backgrounds come together to experience a slice of paradise. Our mission is to create and deliver fun and escapism for our guests, and we strive to exceed that goal every day.
As one of the industry’s top employers, we offer competitive wages, comprehensive benefits, and opportunities for career growth. An overwhelming 90% of our team members express that they love their job, while 92% take pride in being part of the Margaritaville and Landshark family.
If you are energetic, professional, and passionate about hospitality, we would love to hear from you!
IMCMV Holdings, Inc. owns and operates Margaritaville casual-dining restaurants across the United States, Puerto Rico, and Panama airports. Our parent company, International Meal Company (IMC), oversees more than 380 casual and quick-service restaurants across Brazil, the Caribbean, and Mexico, with a strong presence in airports, shopping malls, and major highways.
Position Description
- Lead front-of-house restaurant operations, ensuring smooth service and guest satisfaction.
- Maintain the highest quality food and beverage standards, ensuring all products meet specifications.
- Uphold productivity, efficiency, and sanitation standards while fostering a well-trained team.
- Demonstrate strong leadership and awareness to enhance guest experience and satisfaction.
- Oversee nightly cash-outs, staff closing duties, and venue walk-throughs.
- Mentor, coach, and conduct performance appraisals for team members, ensuring their professional growth.
- Develop and manage staff schedules based on forecasted business volume.
- Maintain labor controls by efficiently assigning duties to team members.
- Assess staffing needs and communicate recommendations to department leadership.
- Assist in recruiting, hiring, and training new team members.
- Ensure excellence in service, production, and quality control.
- Engage with guests to foster satisfaction and loyalty.
- Monitor inventory levels, notify leadership of shortages, and place orders to maintain appropriate stock levels.
- Conduct regular staff meetings to communicate updates and expectations.
- Stay informed about company products and events, effectively communicating with guests and building rapport.
- Take on additional responsibilities as assigned by leadership, executing tasks with urgency.
- Adhere to company policies on responsible alcohol service.
- Follow all safety and sanitation protocols, reporting any incidents as necessary.
- During state or national emergencies, ensure the venue remains operational unless directed otherwise by corporate management or local authorities.
- Comply with all company policies and guidelines outlined in the Staff Handbook.
Requirements
Skills & Experience:
- 2-3 years of experience in a high-volume food and beverage setting in a supervisory role or equivalent education/experience.
- Strong written and verbal communication skills.
- Ability to collaborate professionally with other departments and external contacts.
- Capable of managing a fast-paced workload and multitasking with minimal supervision.
- Strong decision-making and problem-solving skills.
Education & Certifications:
- High school diploma or GED required.
- Associate’s degree (AA) or equivalent from a two-year college or technical school preferred.
- Food safety and alcohol awareness certifications required as per local regulations (to be obtained before employment begins)
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