About Bath & Body Works
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging where associates thrive while delivering exceptional fragrances and experiences to our customers. With a focus on recruiting, retaining, and advancing top talent, we also invest in our communities and planet. Join Gingham Nation, where fair pay, great benefits, and development opportunities empower associates to succeed at work, home, and beyond.
Job Overview
As an Assistant Store Manager, you’ll partner with the Store Manager to develop outstanding associates, deliver consistent customer experiences, and positively impact business growth. This is a hands-on retail leadership role where you’ll inspire your team, maintain operational excellence, and act as a dedicated brand ambassador.
Responsibilities
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Attract, hire, inspire, and retain top talent.
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Set performance expectations, accountability, and results goals for associates.
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Act as Manager on Duty when scheduled to address customer experience and store operations.
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Support sales leadership team in executing action plans to improve results.
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Oversee floorset direction to optimize business and enhance product storytelling.
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Manage opening and closing routines, including bank deposits and shipments.
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Provide coaching, performance feedback, and recognition to associates.
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Ensure payroll targets are met by balancing sales floor coverage.
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Lead by example in customer interactions—uncover needs, demo products, and recommend solutions.
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Create safe, clean, and engaging store environments.
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Maintain company values, policies, and procedures.
Qualifications
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Proven experience driving sales, customer satisfaction, and operations in a fast-paced retail environment.
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Previous retail management or supervisory experience preferred.
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Customer-first mindset with strong communication and leadership skills.
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Ability to provide real-time coaching and de-escalate challenging situations.
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Open availability including evenings, weekends, and holidays.
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High school diploma, GED, or equivalent work experience required.
Core Competencies
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Lead with Curiosity & Humility
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Build High-Performing Teams
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Influence & Inspire with Vision
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Engage & Connect with Associates & Customers
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Achieve Operational Excellence
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Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our success, which is why we proudly offer benefits to support your career and personal life:
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On-demand access to earned wages through DailyPay.
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Tuition-free education programs and BBW Scholarship Fund opportunities.
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40% merchandise discount plus free products.
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Competitive compensation and performance-based bonus programs.
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Comprehensive health, dental, vision, and life insurance (for full-time associates).
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Paid parental leave and additional family benefits.
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No-cost mental health and well-being support.
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Paid time off and career development opportunities.
Equal Opportunity Employer
Bath & Body Works is an equal opportunity employer and complies with all nondiscrimination and fair chance hiring laws. We provide reasonable accommodations for applicants and employees with disabilities and hire only those authorized to work in the U.S.