About Us
At Stratton, we work hard, deliver outstanding guest service, and know how to enjoy the mountain lifestyle. We’re looking for enthusiastic team members who embody our vision: A bold mountain community cultivating extraordinary experiences.
What’s in It for You?
In addition to gaining valuable job experience and opportunities for advancement, Stratton team members enjoy amazing perks (eligibility varies by position):
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Free Alterra Mountain Company Employee Pass – lift access & discounts at Alterra resorts
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Discounted or free multi-resort dependent passes & IKON passes
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Discounts on golf, fitness center memberships, retail, and dining
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Employee childcare rates & seasonal program discounts
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Friends & family tickets
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Onsite medical clinic access
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Health benefits: medical, dental, vision, life, disability, EAP, HSAs & FSAs
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401(k) with company match
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Discounted tuition plan
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Paid parental leave, vacation, FTO, and sick time
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Additional perks & benefits for year-round employees
Position Summary
The First Run and Head Case Retail Associates will provide excellent customer service, assist guests with product selection, and ensure the store is clean, organized, and well-merchandised. Both full-time and part-time seasonal roles are available.
💰 Pay: $20.00/hour
Essential Duties
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Assist customers in finding the right products
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Perform accurate cash handling and POS transactions
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Maintain store cleanliness and merchandising standards
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Answer phones using proper etiquette
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Follow opening and closing procedures
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Maintain product knowledge of both retail and resort services
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Contribute ideas to improve store operations
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Complete additional duties as assigned
Education & Experience
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Actively pursuing a High School Diploma or equivalent
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Previous retail or customer service experience preferred
Qualifications
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Must be 16 years of age or older
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Strong customer service skills
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Basic computer literacy
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Self-motivated, organized, and able to communicate clearly
Work Environment
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Must be available to work evenings, weekends, and holidays
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Role requires standing, lifting, and other physical activity
APPLY