About the Role:
At New Balance, we’re more than just a global sportswear brand – we’re a family. We’re searching for passionate individuals to join our retail team—people who will engage, educate, excite, and entertain every customer from the moment they walk through the door.
As a Retail Store Associate, you’ll be a key part of the customer journey and brand experience. If you’re passionate about retail, love working with people, and want to grow with a company that values community and development—this role is for you.
Key Responsibilities:
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Open and close the store following correct procedures
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Deliver exceptional customer service throughout the entire shopping experience
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Achieve personal KPIs and support overall store performance
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Maintain store standards and ensure commercial presentation
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Follow all company policies, procedures, and health & safety regulations
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Support the management team with additional duties as required
What You’ll Need to Succeed:
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Passion for retail, sales, and delivering standout customer service
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Strong communication and teamwork skills
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Desire to learn and grow within the brand
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Basic math skills and POS register understanding
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Flexible availability, including weekends and holidays
What We Offer:
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Competitive salary with retail bonus opportunities
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Great development and progression opportunities
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Generous staff discount
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Flexible uniform package
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Project involvement across European teams
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Inclusive and welcoming work environment
Apply now and take your first step toward becoming part of the New Balance family.
APPLY