Retail Customer Advisor (Bury) – 20 hours

Job Category: Technology and IT
Job Type: Contract
Job Location: England
Company Name: VodafoneThree

About the Role

Join VodafoneThree as a Retail Customer Advisor and help shape the future of connectivity in the UK. Based in the vibrant Bury Three Store, you’ll play a vital role in delivering outstanding service, understanding customer needs, and driving sales of cutting-edge mobile products and services. No experience? No problem — we provide full training!

Key Responsibilities

  • Engage with customers and build positive, meaningful interactions

  • Deliver tailored advice and demonstrate product features

  • Drive individual and team performance by hitting sales targets

  • Provide quick and effective solutions to general mobile/network queries

What We’re Looking For

  • A passion for excellent customer service

  • Strong communication and teamwork skills

  • A problem-solver with a proactive attitude

  • Willingness to learn – no tech experience needed!

Why Work With Us?

  • Free staff handset and unlimited SIM card

  • Bonus scheme – up to 25% on-target bonus paid monthly

  • Life assurance, pension contribution (4.5%), and holiday entitlement (31 days + extras, pro-rata)

  • Tastecard membership, Uber credits, and major retail discounts

  • Recognition through ‘Three Celebrates’ awards

  • Career development and internal progression opportunities

About VodafoneThree

We’re on a mission to build a connected, inclusive UK by investing £11 billion in digital infrastructure. At Three, you’ll be part of a company that values diversity, teamwork, and meaningful impact — in an environment where your voice is heard and your growth is supported.


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