Job Description
H-E-B is looking for energetic and motivated Partners to join our team as a Store Department Lead. In this role, you’ll manage a well-stocked, well-maintained department and provide top-notch customer service. You’ll also carry out supervisory tasks like scheduling, training, and Partner development.
As a future Partner-Owner, we’re looking for individuals who are committed, focused on quality, and passionate about retail leadership.
Responsibilities
Operations & Supervision
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Serve as backup to the Department Manager
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Assist with scheduling, inventory control, and execution of production plans
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Train, supervise, and support Partners
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Perform all Representative/Specialist duties as needed
Customer Service & Sales
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Deliver and coach superior customer service
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Assist customers with product selection and questions
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Use suggestive selling to boost sales
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Maintain merchandise standards
Food Safety & Sanitation
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Label, rotate, and cull products
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Maintain clean prep areas, displays, and equipment
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Comply with food safety and sanitation guidelines
Department-Specific Tasks
Bakery: Baking, frying, decorating, and production planning
Beauty: Advanced trend knowledge in hair, skin, and makeup
Deli/Prepared Foods: Oversee service or production areas, handle orders
Produce: Lead either department or in-store production
Texas Backyard: Knowledge of nursery care and landscaping products
Other Areas: Varying physical tasks and product responsibilities
Qualifications
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Must be 18+
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Associate’s degree or 6+ months of relevant experience
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Excellent communication and leadership skills
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Ability to handle a fast-paced environment
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Completion of H-E-B orientation and safety training
Physical Requirements
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Lift 15–85+ lbs depending on department
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Work in cold, wet, or hot environments
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Stand, walk, bend, reach, and climb as required by role
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